Medical Secretary

Adur Health Partnership; Shoreham-by-Sea; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare organization located in Shoreham-by-Sea is seeking a part-time Medical Secretary to provide administrative support to their multidisciplinary team. The ideal candidate will have strong communication skills and experience in administrative duties, particularly in a healthcare setting. Responsibilities include managing communications, maintaining records, and supporting clinical staff. This role offers a permanent contract, with competitive pay and benefits including a cycle to work scheme and company pension.

Benefits

Cycle to work scheme

Summer and Christmas Social Events

Birthday Day Off

Company Pension

Employee Assistance Programme

Responsibilities

• Typing letters, reports and associated documentation as required.
• Liaising with external agencies ensuring referrals are processed efficiently.
• Manage all enquiries in an effective manner.
• Maintain an accurate referrals database.
• Regularly check email inbox.
• Input data into the patients healthcare records as necessary.
• Answer incoming phone calls, transferring calls or dealing with requests appropriately.
• Support all clinical staff with general administrative tasks as requested.

Skills

Excellent communication skills (written and oral)

Competent in use of Office and Outlook

Good interpersonal skills

Problem solving and analytical skills

Ability to work as a team member and autonomously

Education

GCSE Mathematics & English (C or above)

Educated to GCSE level or equivalent

Job description

• Hours - 22.5 hours per week - Monday to Wednesday, 09:00am - 17:00pm
• Salary - £12.50 per hour
• Contract - Permanent
• Holiday Entitlement - 22 days (full time equivalent) after 5 years continuous service entitlement will increase to 25 days.
• Location: Shoreham Health Centre.

Main duties of the job

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

To provide an efficient audio typing and word processing service for the GPs and health professionals as required.

We are looking for someone with:

• Experience of administrative duties
• Excellent communication skills (written and oral)
• Competent in use of Office and Outlook
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to work as a team member and autonomously

About us

Adur Health Partnership is a large, innovative GP Partnership based over 4 sites in Shoreham and Southwick, currently serving over 36,500 patients in our catchment area.

The Partnership is highly supportive with a strong sense of team, continually striving for improving the healthcare and well-being of our registered patients. This is an exciting time to join our organisation as we strive to give our community excellent patient care.

Our company benefits are:

• Cycle to work scheme
• Summer and Christmas Social Events
• Birthday Day Off
• Company Pension
• Employee Assistance Programme

If you want to be part of a forward thinking Partnership where everyone is important, and the entire team collaborate to ensure the practices run smoothly and effectively, apply today.

Job responsibilities

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Typing letters, reports and associated documentation as required
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Manage all enquires in an effective manner
• Maintain an accurate referrals database
• Regularly check email inbox
• Input data into the patients healthcare records as necessary
• Liaising with the external referral support team on a regular basis
• Read code data on the clinical system Emis
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Maintain a clean, tidy, effective working area at all times
• Support all clinical staff with general administrative tasks as requested

Person Specification

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)

Experience

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a health care setting as a medical secretary