Medical Secretary

NHS; North Shields; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare provider in the UK is seeking a full-time Medical Secretary to provide secretarial support to the Colorectal Department. The successful candidate will manage diaries, arrange meetings, and support clinical teams. Candidates must have relevant typing qualifications and experience in a medical secretarial role. This position is based in North Shields with potential work at other sites.

Qualifications

• Typing qualifications or equivalent experience required.
• Experience in a medical secretarial role is preferred.
• Basic knowledge of medical terminology and procedures.

Responsibilities

• Provide comprehensive secretarial service to consultants.
• Manage diaries and arrange meetings.
• Advanced typing and transcription of clinical documents.
• Support effective utilisation of clinic capacity.

Skills

Excellent organisational skills

Interpersonal skills

Communication skills

Knowledge of IT packages

Education

Typing Qualifications or equivalent experience

NVQ Level 3 in Business admin or Customer Care

GCSE English Language grade C or above

ECDL / advanced ECDL

Tools

Microsoft Word

Microsoft Excel

G2 software

Job description

Northumbria Healthcare NHS Foundation Trust

Medical Secretary

The closing date is 26 November 2025

We are looking for an enthusiastic and motivated individual to join our Team as a Medical Secretary within the Colorectal Department. Applications are invited from suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to the Colorectal Consultants and wider clinical teams.

This post is full time Monday – Friday.

This post will be based at North Tyneside General Hospital but the post holder may be required to work at other sites within the Trust.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made.

Main duties of the job

To provide a full secretarial service to the Colorectal Consultants and wider clinical teams. The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. Knowledge of IT packages and their applications is essential. Support on the use of the G2 software package will be provided within the surgical directorate. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state‑of‑the‑art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job responsibilities

• Responsible to Senior Secretary.
• Act up in absence of Lead Secretary for periods of annual leave/short‑term sickness absence.
• Provide comprehensive secretarial service to consultant(s) and their team.
• Manage diaries, arrange/minute meetings, communication with GPs & patients.
• Advanced typing & transcription of clinical & non‑clinical documents (OCR 3 or equivalent qualification/experience).
• Support effective utilisation of OP clinic capacity.
• Support management of all patient journeys including target administration e.g. GP referrals, 18‑week RTT, Cancer 2ww, typed communication to GPs.
• Support Lead Secretary with induction/training of new staff, sharing knowledge with colleagues.
• Resource management ordering of supplies & equipment.
• Allocate work to Band 2 staff.

Person Specification

Qualifications

• Typing Qualifications and/or equivalent or relevant typing/word processing experience.
• NVQ Level 3 in Business admin or Customer Care or equivalent experience.
• GCSE English Language grade C or above or equivalent qualification.
• Knowledge of Medical Terminology & procedures.
• ECDL / advanced ECDL.

Experience

• Medical Secretary Training.
• IT skills in the use of Microsoft products (Word, Excel etc.) + NHS strategy services i.e. Pathology / X-ray / PAS etc.,

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northumbria Healthcare NHS Foundation Trust