Medical Secretary

NHS; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent healthcare trust in Manchester is seeking a Medical Secretary to ensure the timely processing of patient pathways and to manage various administrative tasks. The ideal candidate will have medical secretarial experience and knowledge of medical terminology, working within a multi-disciplinary team to support healthcare operations. The role offers a salary between £24,937 and £26,598 annually, pro rata, along with opportunities for career development.

Qualifications

• Experience in a healthcare setting as a medical secretary.
• Ability to work to deadlines in a fast-paced environment.
• Knowledge of a full range of secretarial procedures.

Responsibilities

• Process HIVE reports and ensure timely patient pathways.
• Arrange urgent appointments and handle patient communications.
• Bring urgent matters to appropriate clinic team members.

Skills

Medical secretarial experience

Problem solving abilities

Experience in managing junior admin team

Good understanding of medical terminology

Education

General education to GCSE standard

RSA/NVQ Level III or equivalent

ECDL

AMSPAR Diploma

Job description

Overview

Mynd nôl Manchester University NHS Foundation Trust

The closing date is 08 October 2025

Responsibilities

• Routine processing of HIVE reports on system
• Responsible for timely processing of patient pathways ensuring 2/52 pathway is met where appropriate.
• Arranging urgent / admission / outcome appointments
• Dealing with patients over the telephone and escalate clinical issues.
• All duties stated in job description
• Ensure all urgent matters are brought to the attention of appropriate clinic team member

Main duties

As above and detailed in job description. Ensuring all urgent matters are brought to the attention of appropriate clinic team member.

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We\'re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you\'ll benefit from a scale of opportunity that is nothing short of extraordinary.

We\'ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We\'re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What\'s more, we\'re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

Were looking forward to hearing from you!

Person Specification

Education and Qualifications

• General education to GCSE standard
• RSA/NVQ Level III or equivalent
• Evidence of further development
• ECDL
• AMSPAR Diploma

Experience

• Medical secretarial experience in a healthcare setting
• Proven experience of working to deadlines
• Problem solving abilities
• Experience of working a multi disciplinary team
• Experience in managing junior admin team
• HR experience

Knowledge

• Knowledge of a full range of secretarial procedures
• Good understand of the Governments Modernisation of Healthcare plans
• Good understanding of Trust policies and procedures
• In-depth knowledge of medical secretarial processes and medical terminology
• Confidentiality
• Health and Safety
• Understanding of wider IT agenda within NHS

Manchester University NHS Foundation Trust

£24,937 to £26,598 a year per annum (pro rata)