Medical Secretary

NHS; Lancashire; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization in the United Kingdom is seeking a Medical Secretary to provide comprehensive administration support to consultants. The ideal candidate will have significant experience in a hospital setting and possess advanced skills in Microsoft Office, communication, and organization. The role involves managing clinical workloads, typing reports, and ensuring efficient correspondence. This position offers a full-time opportunity in a vibrant community.

Qualifications

• Essential typing skills and experience managing own workload effectively.
• Flexibility to adapt to changing demands of the service.
• Experience within a hospital setting preferred.

Responsibilities

• Provide comprehensive secretarial and administration service to consultants.
• Manage and prioritize clinical and non-clinical workload.
• Type reports and correspondence using voice recognition system.

Skills

Advanced knowledge of Microsoft Office

Interpersonal skills

Organizational skills

Communication skills

Audio typing

Knowledge of medical terminology

Education

5 GCSE's grade C or above

Typing qualification RSA 3 or higher or equivalent experience

NVQ 3 Business Administration or equivalent experience

Tools

Hospital Information System (HISS) / ORMIS / MAXIMS

Job description

Go back Blackpool Teaching Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 05 November 2025

An exiting opportunity has arisen for a Medical Secretary to join the Child Health & Development Directorate within the FICC division. We are looking to recruit to 1 WTE post at full time hours (37.5 hpw)

The post holder will be required to provide a comprehensive secretarial and administration service to consultants within the Families and Integrate Community Care Division.

The role will involve acting as a Medical Secretary to the consultants, you will be accountable for the day- to-day management of your own and Consultants clinical and non-clinical workload. An essential part of the role is the ability to manage and prioritise own workload without direct supervision including diary management, dealing with telephone calls and enquiries, typing minutes of meetings and random quality checking of typist work.

Other duties may include word processing, keyboard skills, audio-typing, use of G2 voice recognition system, data processing, information technology, communication and organisational skills. Holiday cover for other Personal Assistants will also be a requirement of the post.

Main duties of the job

Process some reports and correspondence using the G2 voice recognition system and Nexus. Type occasional reports and other clinical / non-clinical correspondence from transcription/audio tape, using word processing packages. This would include multidisciplinary reports, developmental reports, referral letters, clinic letters etc.

Compose, as required, urgent letters requiring tact, sympathy and understanding, on behalf of the Consultant or medical staff.

Following authorisation by the clinician, ensure that clinic and discharge correspondence to GPs, other Consultants and other health colleagues are dispatched promptly and efficiently.

Following authorisation by the clinician, ensure correspondence to patients is dispatched promptly and efficiently.

Quality check random outgoing correspondence undertaken by typists, ensuring any instructions in the correspondence were carried out. These may include arranging outpatient clinic appointments, further investigations or other medical procedures. Dispatch the relevant investigation request/ referral forms to the appropriate departments once completed by the Consultant or a member of the medical staff.

About us

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Job responsibilities

Please see full Job Description for full details of the role requirements.

Please see full Person specification for full details of the role requirements.

Person Specification

Education and Qualification

• 5 GCSE's grade C or above
• Typing qualification RSA 3 or higher or equivalent experience
• NVQ 3 Business Administration or Team Leadership or Customer Care or equivalent experience

Experience, Knowledge & Skills

• Advanced knowledge of Microsoft Office Programme and Keyboard Skills/Audio typing
• Effective interpersonal, organisational and communication skills
• Ability to manage own workload and to supervise the workload of others and ability to delegate tasks
• Reliability and flexibility, able to contribute to changing demands of the service.
• Knowledge of Hospital Information System (HISS) / ORMIS / MAXIMS
• Previous experience working within a hospital setting
• Previous experience of working within the NHS
• Knowledge and understanding of specialist medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Blackpool Teaching Hospitals NHS Foundation Trust