Medical Secretary

NHS; Hull and East Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local healthcare service in Hull and East Yorkshire is seeking a dedicated Medical Secretary to provide comprehensive support to the clinical team. The ideal candidate should have great communication abilities, good IT skills, and experience in a General Practice. Join a collaborative team focused on delivering high-quality patient care in a supportive and inclusive environment.

Benefits

Regular social activities

Health and wellbeing weeks

Support for local community events

Qualifications

• Experience working in General Practice or similar environment.
• Ability to self-motivate and prioritize own workload.
• Warm and friendly telephone manner.

Responsibilities

• Manage all incoming and outgoing correspondence.
• Liaise with hospitals and community services.
• Provide secretarial support to GPs and nurses.
• Maintain patient records according to policies.
• Respond to practice emails professionally.
• Assist with audits and preparation of reports.

Skills

Excellent communication skills

Self-motivation

Organizational skills

Problem solving

Good IT skills

Education

GCSE grade A to C in English and Maths

Tools

EMIS Web

Job description

** Interviews will be held Friday 12th December**

James Alexander FamilyPractice is looking to recruit a Medical Secretary to join our friendly team.The successful candidate will need to be a self-motivated individual and bedriven to deliver efficient patient care and be able to use one's owninitiative.

Candidates need to have experienceof working in a GP practice & will be responsible for providingcomprehensive secretarial and clerical support to the day-to-day operation ofthe practice.

Main duties of the job

Duties will include liaising with patients, staff and external agencies such as hospitals and community services, ensuring all enquiries and queries are processed efficiently.

Typing medical referrals, emails, reports, correspondence, and other documents as required by the practice.

In the role of Medical Secretary, you will be tasked with managing a variety of administrative duties within the practice, ensuring seamless daily operations and engaging with patients. The ideal candidate will have excellent IT and communication skills, attention to detail and a strong understanding of confidentiality and office procedures.

About us

James Alexander Family Practice is a large Primary Care Organisation delivering high-quality General Practice services across two sites Bransholme Health Centre and Princes Medical Centre.

Patient-centred care is at the core of everything we do and one of our key objectives is to consistently provide safe, high-quality care that meets the needs of our patients.

We care for a combined list of more than 21,500 patients across our two sites. Our multidisciplinary clinical team includes GPs, Clinical Practitioners, First Contact Physiotherapists, GP Assistants, Practice Nurses, Health Care Assistants and a dedicated Mental Health Practitioner. We are also supported by an experienced in-house Pharmacy Team.

We work in close partnership with Marmot Primary Care Network, both contributing to and benefiting from the shared expertise, resources and support within the network.

At James Alexander Family Practice, we recognise the importance of work/life balance and strive to create a supportive, inclusive and enjoyable working environment. We organise regular social activities to promote staff wellbeing and team cohesion.

Throughout the year, we also hold Staff Health and Wellbeing Weeks, during which colleagues can enjoy activities such as massages, reiki, and jewellery making during the working day.

We are proud to support our local community and regularly take part in events that raise funds and awareness for local charities and organisations

Job responsibilities

Manage all incoming and outgoing correspondence, including referrals and medical reports.

Liaise effectively with hospitals, community services, and other healthcare providers to ensure continuity of patient care.

Provide comprehensive secretarial and administrative support to GPs, nurses, and other members of the clinical team.

Maintain accurate and up-to-date patient records in line with practice policies and data protection legislation.

Manage and respond to practice emails in a timely and professional manner.

Assist with audits, data extraction, and preparation of reports to support clinical governance and service improvement.

Provide cover and assistance to the Care Navigation team when required.

Uphold the practice's commitment to confidentiality, patient care, and service excellence at all times.

Person Specification

Knowledge and skills

• Have experience 0f working in General Practice or similar environment.
• Have excellent communication skills with the ability to self-motivate, organise and prioritise own workload.
• Problem / solution orientated
• Warm and friendly telephone manner for outbound and inbound calls.
• Have good IT skills, with experience of clinical software such as EMIS Web.

Qualifications

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.