Medical Secretary

NHS; Great Yarmouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare trust in Great Yarmouth is seeking an experienced Medical Secretary to work in Respiratory Medicine. The role is full-time, requiring proven secretarial experience, excellent communication skills, and the ability to manage a high workload. Applicants should have typing qualifications and familiarity with NHS systems. This position offers an engaging and supportive work environment.

Qualifications

• Proven medical secretarial experience required.
• Experience in audio typing and managing a high workload.
• Ability to handle sensitive information confidentially.

Responsibilities

• Manage secretarial duties in a clinical environment.
• Coordinate appointments and maintain records.
• Communicate effectively with patients and healthcare professionals.

Skills

Excellent verbal and written communication skills

Good organisational skills

Ability to work to tight deadlines

Customer care skills including diplomacy and sensitivity

Ability to input data accurately

Ability to solve problems

Education

Typing qualifications to RSA II or equivalent experience

Knowledge of medical terminology/AMSPAR qualification

Good general standard of literacy and numeracy

Tools

Microsoft Office (Word, Outlook, Excel)

NHS systems

Job description

Go back James Paget University Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 29 September 2025

An exciting opportunity has arisen within the Division of Medicine, where applications are now invited for a Medical Secretary (Band 3) working in Respiratory Medicine. The position is working 37.5 hours per week. This is a demanding but rewarding role. It is essential that the successful applicant has a recognised secretarial qualification, or has sufficient proven medical secretarial experience with experience in audio typing, excellent attention to detail and organisational skills.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies.

The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Job responsibilities

Please see the Job Description and Person Specification for a more detailed description and main responsibilities of this position.

Person Specification

Qualifications

• Typing qualifications to RSA II or equivalent experience
• Knowledge of medical terminology/AMSPAR qualification
• Good general standard of literacy and numeracy

Experience

• Secretarial experience in a clinical environment
• Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
• Working knowledge and experience of using NHS systems

Skills

• Excellent verbal and written communication skills
• Ability to work to tight deadlines and maintain concentration in a pressurised working environment
• Demonstrate good organisational skills
• Ability to work on own initiative, prioritise work and consistently meet deadlines
• Customer care skills including diplomacy and sensitivity
• Ability to input data accurately and efficiently
• Ability to solve problems using analytical and judgemental skills
• Ability to handle sensitive information without compromising confidentiality or Trust

Behavioural Qualities

• Flexible approach to constantly changing work priorities
• Maintain calm approach under pressure during stressful situations
• Trust Values and Behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

James Paget University Hospitals NHS Foundation Trust