Medical Secretary

NHS; Exeter; On-site; GBP 23,000 - 30,000; Full time

Job summary

A public healthcare organization in Exeter is seeking a full-time Medical Secretary to provide clerical and administrative support to medical staff. The role requires excellent organizational skills, proficiency in Microsoft Office, and experience in a medical secretarial position. Candidates with a relevant business administration qualification and strong interpersonal skills are encouraged to apply. The position supports flexible working arrangements.

Benefits

Flexible working arrangements

Supportive work environment

Continuous professional development opportunities

Qualifications

• Minimum experience in a Medical Secretarial role.
• Experience of dealing with confidential and complex information.
• Evidence of continuing professional and personal development.

Responsibilities

• Comprehensive diary management for consultants.
• Provide general administrative function for the Consultant.
• Generate assessment and discharge letters.

Skills

Excellent interpersonal and communication skills

Excellent organisational skills

Ability to deal with people in distress

Ability to take accurate formal and informal minutes

Education

Business Administration Level 3/ T Level qualification in Management and Administration

GCSE English or equivalent

AMPSPAR or BSMA Certificate in Medical Terminology

ICDL (International Computer Driving License)

Tools

Microsoft Office

Job description

An exciting full time administration opportunity has arisen to workwithin the Exeter, East and Mid Home Treatment Teams as a Medical Secretary.

The primary roles and purpose of the team is to provide home treatment, avoiding hospital admission where possible and if admission is indicated, the team work with clients throughout this time and endeavour to facilitate early discharge.

The post-holder will be responsible forproviding effective and efficient clerical and administrative support to assigned Consultants, associated medical staff and the multi-disciplinary teamwhere appropriate.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of abilities using Microsoft Office packages and experience of using bespoke IT systems.

If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email [e-mail] for further advice

Main duties of the job

Key Responsibilities include:

• Comprehensive diary management and ensuring Consultant/associated team members are briefed and ready for meetings and appointments
• Provide general administrative function for the Consultant, which will include being point of contact.
• Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records
• Supporting the Consultant and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on appropriate finance systems
• Generate assessment and discharge letters
• Support with induction of Students

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please see the attached Job Description and Personspecification for the job role which gives of the criteria.

Person Specification

Qualifications

• Business Administration Level 3/ T Level qualification in Management and Administration, or equivalent experience.
• GCSE English or equivalent
• Evidence of continuing professional and personal development
• AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification.
• ICDL (International Computer Driving License), or equivalent experience.

Communication and Working Relationship Skills

• Excellent interpersonal and communication skills both written and verbal.
• Experience in dealing with people in distress in a calm and confident manner.

Experience

• Excellent organisational skills.
• Experience of dealing with confidential and complex information.
• Ability to take accurate formal and informal minutes.
• Experience of general office routine and filing systems.
• Previous experience in a Medical Secretarial role.

Knowledge

• Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
• Working knowledge of a range of administrative procedures including diary management and arranging appointments.
• Ability to manage diverse workload whilst dealing with frequent interruptions.

Planning and Organisational Skills

• Plan and prioritise own workload, ability to meet deadlines and work under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.