Medical Secretary

Office Angels; City Of London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading healthcare recruitment agency is seeking a dedicated Medical Secretary to join a private practice in London. This full-time role involves managing medical secretarial duties, providing exceptional support to patients, and ensuring efficient clinic operations. If you have strong administrative skills and a passion for patient care, this is an excellent opportunity to grow your career in the healthcare sector.

Benefits

25 days annual leave plus bank holidays

Private pension

Private health cover

Access to healthcare appointments

Social events

Qualifications

• Previous experience in a similar role within a healthcare environment.
• Proficiency in MS Office Suite.
• Exceptional administrative and customer service skills.

Responsibilities

• Manage all aspects of medical secretarial duties including letters and results.
• Provide exceptional customer support to patients.
• Assist patients in navigating the clinic.

Skills

Administrative skills

Customer service skills

Attention to detail

Telephone manner

Tools

MS Office Suite

Practise management software (Semble)

Job description

Medical Secretary

30,000 - 35,000

Shifts Vary Between 8am - 6pm

Office Based

Full Time, Permanent

City of London

Are you an looking for a new opportunity in the healthcare industry? Our client, a leading Healthcare practice is seeking a dedicated and detail-oriented individual to join their team. With multiple clinic locations and a commitment to providing excellent patient care, this is an exciting chance to contribute to a dynamic and thriving practice.

We are currently seeking a dedicated Medical Secretary to join our client's leading private practice based in London. As a Medical Secretary, you will play a crucial role in providing exceptional support to patients, ensuring a smooth and efficient clinic operation. If you have a passion for delivering excellent patient service and possess strong administrative and customer service skills, this is a fantastic opportunity to expand your responsibilities and contribute to a dynamic and thriving team.

Why work for this company?

• Great exposure to a varied role, allowing you to grow and develop your experience and skills!
• 25 days of annual leave plus bank holidays.
• Private pension and private health cover.
• Access to healthcare appointments.
• Social events to foster team friendship.

Duties:

• Manage all aspects of medical secretarial duties including letters, results, and procedures.
• Liaise with patients, consultants, and other clinic users, providing exceptional customer support.
• Assist patients in navigating the clinic and ensure a satisfactory visit.
• Handle telephone and email inquiries from patients, hospitals, and other healthcare practises.
• Perform additional administrative tasks such as filing, scanning, and posting letters.
• Provide effective clinic management support, including booking appointments, creating letters, and coordinating procedures.
• Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention.

Requirements:

• Previous experience in a similar role within a healthcare environment - ideally private.
• Any experience as Front of House or a Patient Coordinator looking for a step up would be considered!
• Proficiency in MS Office Suite, with experience in Practise management software (Semble) considered a plus.
• Positive attitude and exceptional administrative and customer service skills.
• High attention to detail and a caring, sympathetic approach towards patients.
• Ability to maintain confidentiality and handle sensitive information discreetly.
• Flexibility and a willingness to contribute beyond the core responsibilities of the role.
• Excellent telephone manner.

If you are passionate about providing excellent patient care and have the necessary skills and experience, our client would love to hear from you. Join their team and be part of a practise dedicated to delivering top-quality healthcare. Apply now!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.