Medical Secretary

The Yoxall Practice; Burton upon Trent; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local healthcare practice in Burton upon Trent is seeking a Medical Secretary for a part-time role of 25 hours per week. The candidate should possess strong communication skills, IT proficiency, and experience in the NHS is preferred. Key responsibilities include providing secretarial support to GPs, maintaining confidential records, and processing patient referrals. This is an opportunity to work in a friendly environment, contributing significantly to the clinical team and enhancing patient care.

Qualifications

• Must have a good knowledge of medical terminology.
• Experience working in NHS preferred.
• Ability to produce various business documents.
• Experience as a Secretary or in Administration.

Responsibilities

• Provide efficient secretarial support to GPs and the team.
• Make timely referrals and liaise with healthcare providers.
• Maintain accurate and confidential records.
• Process subject access requests.
• Assist with typing clinical letters and patient referrals.

Skills

Team player

Good communication skills

IT skills

Knowledge of medical terminology

Time management

Accuracy

Articulate

Education

Good standard of education

High standard of proven administrative skills

Experience in Administration

Tools

Microsoft Word

Microsoft Outlook

EMIS

eRS

Job description

We are looking for a Medical Secretary to join our friendly team at Yoxall Health Centre working 25 hours over 5 days.

You must be a team player with good communication and IT skills.

The ideal candidate will have experience of working in the NHS with a good knowledge of medical terminology, although full training will be given.

Main duties of the job

Your responsibility's will include:

• Providing efficient secretarial support to GP's and the wider team
• Making timely referrals to services and liaising with hospital's, patients and other health care providers
• Maintaining accurate confidential records
• Process Subject Access requests from patients and external companies

As the Medical Secretary your role is a key link between our clinical team and patients.

About us

Yoxall Health Centre is a small rural practice located nearby to Lichfield and Burton on Trent, with a list size of around 4600. With a team of 3 GP's, Pharmacy team, Nursing team, Dispensers, Receptionists and Administration team.

Job responsibilities

Job Summary:

To provide secretarial support tothe clinical and practice team.

To provide an efficient copytyping and word processing service for GPs and Health Professionals asrequired. This includes the typing of clinical letters, patient referrals,memorandums, etc. in an accurate manner.

To ensure that fast track andurgent referrals are processed in an efficient manner and all other work isprioritised and processed as appropriate.

To provide assistance withprivate work, ensuring that medical reports are completed accurately and thatany invoices are raised from the Finance Assistant.

To answer the telephone andeither deal with the callers issues or pass the call to someone else in thebuilding in accordance with practice protocols.

To take messages from telephonecallers, and if a matter cannot be resolved immediately and to ensure that themessage reaches the person it is intended for or their deputy within anappropriate length of time.

To liaise with GPs, patients,hospital personnel, PCT staff, Social Services, Mental Health team, and otheragencies in a sensitive and appropriate manner.

To send and receive documents byemail and other systems as appropriate.

To file all clinical letters andreports in accordance with practice protocols both electronically and in paperform

To deal with other miscellaneoussecretarial duties as agreed.

Minute taking when required.

To maintain appropriateconsideration, dignity and respect when dealing with patients or other callersto the surgery

Ability to plan and organise ownworkload

Extensive demonstrable knowledgeof Microsoft Word & Outlook

Ability to understand and makeuse of computerised information systems

Ability to produce a variety ofbusiness documents using different methods of transcript

Ability to work in a teamenvironment

Personal Attributes:

Accurate

Articulate

Clean and tidy appearance

Flexible

Reliable

Approachable

Qualifications:

Good standard of education

A high standard of provenadministrative skills

Experience of managing the issuesoutlined above

This job description is designedto identify principal responsibilities. The post holder will be required to beflexible in developing the role in accordance with changes within the YoxallHealth Centres agenda and priorities.

Qualifications

• High levels of integrity
• Flexible approach to undertaking a variety of tasks
• Ability to work as a team and autonomously
• Effective time management
• Experience as Secretary or Administration work
• Good level of IT knowledge using word, excel and outlook
• EMIS experience
• Good Medical Terminology knowledge
• Experience of using eRS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.