Medical Records Clerk - Dental Hospital

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 22,000 - 24,000; Full time

Job summary

A healthcare provider in Liverpool is seeking a dedicated Medical Records Clerk to manage the day-to-day operations of a medical records team. The role involves registering new patients, performing reception duties, and maintaining the appointment system. Ideal candidates should possess strong organisational and teamwork skills. Previous experience in healthcare administration is preferred.

Qualifications

• Experience in administration and healthcare settings is preferred.
• Ability to engage with staff and patients effectively.
• Strong organisational skills and attention to detail.

Responsibilities

• Register and document new patients.
• Perform reception duties.
• Request case notes from health records.
• Maintain appointment systems.
• Provide statistical information for managers.

Skills

Organisational skills

Motivation

Teamwork

Job description

Medical Records Clerk - Dental Hospital

Band 2

Permanent

37.5 Hours per week over 5 days

This post is open to employees of the five LAASP organisations. By proceeding, you are confirming that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Womens Hospital or the Walton Centre. Confirmation will be sought for all successful applicants via an IAT. Offers will be withdrawn if the successful applicant is found not to be an employee of a LAASP organisation. Please select Yes to confirm you are an employee as stated and to proceed with an application.

This job involves the day‑to‑day running of a medical records team, booking patients for outpatient and inpatient clinics, performing health records library functions, and carrying out all general administration duties. The role requires an organised, motivated individual who works well within a team and as a self‑directed professional. The post holder will run reception duties, register and document new patients, book appointments, request case notes from the health records library, prep clinics, and engage with all members of staff and patients by telephone and in person.

Responsibilities

• Registration and documentation of new patients.
• Reception duties.
• Requesting/locating case notes from the filing system as required.
• Maintenance of appointment system.
• Maintenance of daily clinical work sheets.
• Maintenance of waiting lists.
• Provision of statistical information for Managers as required.
• Care and repair of case note folders.
• Maintenance of accurate tracker system of case histories.