Medical Records Clerk / Administration Assistant

NHS; West Midlands; On-site; GBP 25,000; Full time

Job summary

A regional health provider in the UK is seeking a Medical Records Clerk / Administration Assistant to provide administrative support at Bridgnorth Community Hospital. The ideal candidate will have strong organizational and communication skills and proficiency in IT, particularly Microsoft Office. This is a full-time permanent role with a salary of £24,465 per year.

Qualifications

• Experience working in a clerical/administration role.
• RSA I/II Typewriting or equivalent.
• Numeracy skills.

Responsibilities

• Provide high standard of administrative support.
• Ensure effective referral pathways and appointment procedures.
• Support the Administration Team at Bridgnorth Community Hospital.

Skills

Excellent administrative skills

Time management skills

IT skills including Microsoft Office

Excellent communication skills

Organizational skills

Education

Good standard of general education including English Language GCSE or equivalent

Job description

Job Summary

• PLEASE NOTE** This vacancy is only open to employees of our ICB system partners: Shropshire Community Health NHS Trust, The Shrewsbury and Telford Hospital NHS Trust, Midlands Partnership NHS Foundation Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital and NHS Shropshire, Telford and Wrekin Integrated Care Board. Please do not apply if you are not an employee of one of the listed organisations as we will be unable to progress your application.

Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

An exciting opportunity has become available within the Community Outpatient Service based at Bridgnorth Community Hospital. The role of Medical Records Clerk / Administration Assistant is responsible for providing a high standard of administrative support to ensure effective referral pathway and appointment procedures for our patients.

Main duties of the job

You must possess excellent administrative and time management skills, be computer literate and be able to deal with complex information.

Although the post will be based in Bridgnorth, an ability to travel to our current sites at Ludlow and Whitchurch would be beneficial should service need demand it.

The postholder will provide support within the Administration Team at Bridgnorth Community Hospital to provide medical record and general administrative support to the community outpatient clinics and their delivery.

About Us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted: 06 November 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 a year per annum

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: 825-7534099-OPS-A

Job locations

Bridgnorth Hospital
Northgate
Bridgnorth
WV16 4EU

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Essential training and qualifications

• Good standard of general education including English Language GCSE or equivalent
• RSA I/II Typewriting or equivalent
• Numeracy skills
• Good IT skills/computer applications including Microsoft Office

Experience

• Experience of working in a clerical/administration role.

Knowledge and Skills

• Excellent communications skills both written and verbal
• IT skills including experience with Microsoft office
• Ability to work under pressure both as a team member and individually
• Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Shropshire Community Health NHS Trust

Bridgnorth Hospital
Northgate
Bridgnorth
WV16 4EU

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)