Medical Receptionist / Administrator

Bridgewater Community Healthcare NHS Foundation Trust; Widnes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Widnes seeks a reliable individual to serve as the first point of contact at their busy reception. The successful candidate will manage patient arrivals, provide administrative support to clinicians, and handle payment transactions for prescriptions. Ideal for individuals who value person-centred care and wish to contribute positively to the community. Flexible working may be available.

Qualifications

• Strong communication skills to greet patients and staff.
• Ability to provide accurate and timely administrative support.
• Proficient in processing transactions and managing referrals.

Responsibilities

• Ensure patients are directed to appointments in a timely manner.
• Provide administrative support to clinicians.
• Process transactions and payments for prescriptions.

Job description

The Successful post holder is to be a first point of contact at a busy reception, where they will greet patients, staff, and service users, and assist in any way necessary. The post holder will be involved in the day-to-day running of the reception ensuring that patients are directed to their appointments in a timely manner. The Successful Candidate will work in Widnes HCRC as part of our busy Reception Team. At Bridgewater, our PEOPLE values shape how we deliver our NHS services in your local community. They help us deliver our mission to improve local health and promote wellbeing in the communities we serve. After all, values are about people and they were created in partnership with our staff to reflect what they felt was important to them.

Responsibilities

• Ensure patients arrive on systems in a timely manner, process referrals promptly, and book appointments as appropriate.
• Provide accurate, timely administrative support to clinicians.
• Process transactions and payments for prescriptions by card or cash, collating totals at the end of each day.
• Fire warden responsibilities.
• Flexible working will be considered for all roles.
• Unfortunately, we do not hold a sponsor licence for working visas.

Values

• P- Person-centred — We are passionate about individual needs and promote independence in the healthcare we provide.
• E- Empowered — We empower our people and encourage new ideas to deliver and create improvements in community care.
• O- Open and Honest — We behave in a way that develops relationships based on trust, openness, honesty and respect.
• P- Professional — We support our people, so everyone has the right skills and training to deliver outstanding patient care.
• L- Locally Lead — We are always learning about our communities and show great pride in being a local provider of health and care.
• E- Efficient — We use our resources wisely to provide sustainable and value for money healthcare for our patients.