Medical Receptionist & Administrator

Office Angels; City Of London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading private women's health practice is seeking a Medical Receptionist & Administrator in the City of London. This full-time role requires strong customer service skills and organizational abilities to create a welcoming environment for patients. Responsibilities include managing the reception, assisting patients, and handling payment collections. The company offers a competitive salary, bonus opportunities, and 25 days of holiday, plus bank holidays.

Benefits

Competitive salary

Annual bonus opportunity

25 days of holiday plus bank holidays

Exciting social events and team-building activities

Qualifications

• Previous experience in a reception or front-of-house role, preferably in a medical environment.
• Strong customer service skills with a positive and friendly demeanor.
• Discretion and confidentiality when handling sensitive information.

Responsibilities

• Warmly greet patients, creating a pleasant atmosphere.
• Manage reception and waiting areas, ensuring cleanliness and organization.
• Assist patients with navigating the clinic and addressing their needs.
• Handle invoicing and payment collection after appointments.
• Support the administrative team with general duties, including filing and correspondence.

Skills

Customer service skills

Organizational skills

Empathy and caring attitude

Tools

MS Office Suite

Practice management software

Job description

Medical Receptionist & Administrator

£28,000 - £30,000
9am - 6pm, Full Time
Office Based

City of London, Near Liverpool Street Station

Are you a cheerful, organised, and customer-focused individual looking to take the next step in your career? Join our dynamic healthcare team as a Receptionist & Administrator! We are a leading private women's health practise, dedicated to providing exceptional patient care and personalised healthcare experiences.

Why Work for this Company?

• Competitive salary, dependent on experience.
• Annual bonus opportunity.
• 25 days of holiday plus bank holiday
• Exciting social events and team-building activities.

As a key member of our administration team, you will be the first face our patients see! Your role will be vital in ensuring a smooth and welcoming experience for everyone who visits our clinics.

Responsibilities

• Warmly greet patients, creating a pleasant atmosphere.
• Manage reception and waiting areas, ensuring cleanliness and organisation.
• Assist patients with navigating the clinic and addressing their needs.
• Handle invoicing and payment collection after appointments.
• Support the administrative team with general duties, including filing and correspondence.

Requirements

• Previous experience in a reception or front‑of‑house role, preferably in a medical environment.
• Proficient in MS Office Suite; experience with practise management software is a plus.
• Strong customer service skills with a positive and friendly demeanour.
• Empathy and a caring attitude, as you will be interacting with patients who may be anxious.
• Discretion and confidentiality when handling sensitive information.

If you are ready to embark on this rewarding journey with us, apply now! Help us make our practise a wonderful place to work and an excellent environment for our patients.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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