Medical Receptionist

North Staffordshire Combined Healthcare NHS Trust; Stoke-on-Trent; On-site; GBP 25,000; Part time

Job summary

A healthcare trust in the UK is seeking a Medical Receptionist to join their reception and administration team at Moorcroft Medical Centre and Moss Green Surgery. The role involves working 30 hours per week and requires strong customer service and communication skills. Successful candidates will must be adaptable and supportive to various practices. The organization values team wellbeing and sustainability, emphasizing a commitment to achieving carbon net zero by 2045.

Benefits

Wellness opportunities

Flexible working

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work collaboratively in a team.
• Must be adaptable to varying work demands.
• Prior experience in a reception or administrative role preferred.

Responsibilities

• Provide an efficient and courteous reception service.
• Support administrative tasks to ensure effective operations.
• Work in compliance with CQC and governance requirements.
• Assist in delivering excellent patient care through quality service.

Skills

Customer service skills

Excellent communication

Team working

Adaptability

Job description

Looking for something different from traditional general practice?

Would you like to become a member of our Primary Care Services reception and administration team providing innovative care to our patient population as part of an outstanding CQC organisation?

We are looking to appoint a highly motivated and committed Medical Receptionist to join our team working 30 hours per week. The post will be based at Moorcroft Medical Centre and Moss Green Surgery.

Responding to the needs of our expanding group of Integrated practices, successful applicants will also be required to support our teams at Keele Practice and Holmcroft Surgery in Stafford. Therefore the ability to drive and be adaptable to the demands of the service is a must.

Band 2, £24,465 per annum based on wte (Pro rata'd for part time posts).

We are a friendly and well organised team with a forward-thinking approach, working with Proud to Care Values as part of an outstanding organisation.

To offer patients, clinical staff, attached and external agencies an efficient, reliable and courteous reception service and to provide administrative support to the practice in order that it may function effectively, and in accordance with practice policy on confidentiality. Customer service and communication forming an essential element of the role.

To provide excellent team working skills to ensure a quality and efficient service is provided to patients and wider stakeholders.

To work within the processes and protocols which allow the organisation to comply with CQC and clinical and information governance requirements.

Please Refer To Job Description For Full Details.

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme”.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

For further details / informal visits contact: Name: Vickie Boden Job title: Front of House Admin Lead Email address: [e-mail]