Medical Receptionist

Aspire Recruitment; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare recruitment agency is seeking a motivated Medical Receptionist / Care Navigator for a fantastic medical centre in Liverpool. This permanent full-time position involves greeting patients, managing calls, scheduling appointments, and assisting with administrative tasks. The ideal candidate has experience in a similar role, strong communication skills, and a compassionate approach towards patients. Competitive hourly rate of £13.06 offered.

Qualifications

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Proficient computer skills and familiarity with basic office software.
• Ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.

Skills

Communication skills

Organizational abilities

Empathy

Job description

Medical Receptionist / Care Navigator (EMIS Trained)

Job Type: Permanent full time hours

Hourly rate: £13.06

Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist perm role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities:

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Requirements:

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and familiarity with basic office software.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

If you are a motivated individual with receptionist experience, particularly in a hospital or healthcare environment and want to make a positive impact within the business and people, please apply.

We are an equal opportunities employer and welcome applications from all qualified candidates.