Medical Receptionist

Lloyd Recruitment - East Grinstead; Leatherhead; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading medical company in Leatherhead is seeking a dedicated Medical Receptionist to join their team. In this fulltime role, you'll manage patient care, ensure seamless operations, and provide excellent customer service. Ideal candidates will have experience in office telephone handling and strong organisational skills. Competitive salary, benefits including private medical insurance, and a welcoming work environment are offered.

Benefits

Competitive salary

25 days annual leave

Private medical insurance

5% pension contribution

Great company benefits

Qualifications

• Experience with office telephone handling is essential.
• Strong problem-solving abilities are required.
• Excellent written and verbal communication skills necessary.

Responsibilities

• Manage patient care efficiently from consultation to surgery.
• Take ownership of patient records for optimal treatment.
• Maintain a welcoming reception for exceptional service.

Skills

Office telephone handling

Problem-solving

Excellent communication

Organisational skills

Team-oriented

Outgoing personality

Job description

Lloyd Recruitment Services is thrilled to collaborate with a leading medical company in Leatherhead who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis.

Position Overview

As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Medical Director, Managers, Customers, Suppliers, and other external stakeholders.

This hands‑on role involves close involvement in the day‑to‑day operations of the company. This role offers you the chance to work with a company that makes a real impact on patients' lives.

What's in it for you as a Medical Receptionist

• Competitive salary
• Fulltime: 37.5 hours/week, Monday to Friday
• 25 days plus bank holidays on top!
• Private medical insurance
• 5% pension contribution
• Great company benefits

Key Responsibilities

• Manage patient care from consultation to surgery, ensuring a smooth journey
• Take ownership of assigned patients, maintaining their records and meeting conversion rate goals
• Handle challenging patient situations collaboratively with senior managers
• Anticipate and address patient concerns throughout their treatment for a personalised experience
• Ensure efficient patient flow and manage wait times
• Maintain a welcoming reception environment for exceptional customer service

Key Requirements

• Previous office telephone handling experience
• Outgoing and confident with problem‑solving skills
• Excellent written and verbal communication
• Strong organisational skills
• Polite and team-oriented
• Willingness to learn and take on responsibility

Extra Information

Refer a friend and earn up to £500 (see website for details). Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.

By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).

Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.