Medical Receptionist

Sett Valley Medical Centre; High Peak; On-site; GBP 20,000 - 24,000; Full time

Job summary

A healthcare practice in High Peak is seeking a motivated medical receptionist to provide exceptional customer service to patients. The successful candidate will manage reception duties, maintain organization in a busy environment, and be part of a dedicated team. This role requires flexibility in working hours, with morning and afternoon shifts available. Applicants should possess strong communication skills and experience in a public reception setting.

Qualifications

• Experience in a busy public reception environment.
• Reception and clerical duties.
• Dealing with public/patients.
• Working as part of a team.
• Experience in an NHS service.

Responsibilities

• Provide high quality, professional reception service to patients.
• Act as the first point of contact for patients.
• Ensure enquiries are handled courteously.
• Provide effective administrative services.

Skills

Excellent communication skills

Organizational skills

Multi-tasking

Customer Service

Computer literate

Education

Good standard of secondary education

Job description

We are looking to expand our receptionist team and are seeking an enthusiastic, motivated and proactive candidate to join our team.

The successful candidate will need to provide a first-classlevel of Reception/Customer Service to our patients. We will expect them toenjoy working in a busy reception environment and be prepared to go the extra mile.

The role of medical receptionist is rewarding but can be demanding so we arelooking for someone who is confident, has excellent communication skills, ishighly organised and good at multi-tasking.

The successful candidate must be computer literate and havea flexible approach to working.

We are looking for someone to work 30 hours, the shifts will be a mixture of mornings and afternoons Monday to Friday. The successful candidate will need to be able to start at 7:45am for a morning shift and cover till 6:30pm or 8pm on a Wednesday for an afternoon shift with some flexibility to cover for leave as required. The shifts will be split between our New Mills and Hayfield sites.

If you are interested in applying for this role pleasecomplete the online application form. The preferred method of application is through the NHS jobs website, however if you are unable to use this system, then we would also be able to accept CV application emailed to the practice.

We will be screening all applications throughout the listing period and may offer interviews and close the vacancy early, if a suitable candidate is found.

Main duties of the job

The successful candidate will be required to provide effective and efficient reception and administrative services for the practice, in a professional and courteous manner.

Please refer to the full job description and person specification.

About us

Sett Valley Medical Centre is asemi-rural 3 partner practice caring for 10,000 patients, situated in the HighPeak of Derbyshire, on the edge of the Peak District National Park, close toStockport with excellent road and rail links to Manchester.

We are based in a purpose-built surgery, with an outstanding CQC grading, and our ethos is todeliver high-quality medical care through our comprehensive, highly skilledteam members.

We have a strong and activepatient participation group, and good community health care links. The surgeryis paper light and uses EMIS Web.

Job responsibilities

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

Please refer to the full job description and person specification.

Person Specification

Qualifications

• Good standard of secondary education
• Demonstrable commitment to professional development

Experience

• Working in a busy public reception environment
• Reception and clerical duties
• Dealing with public/patients
• Working as a part of a team
• Working in an NHS service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.