Medical PA to a Medical Director!

Office Angels; City Of London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading healthcare recruitment agency is seeking a dedicated Medical Personal Assistant to support Consultants in a prestigious private clinic specializing in fertility treatments. This role involves managing schedules, coordinating appointments, and ensuring a smooth patient experience. The ideal candidate will have at least two years of experience in a similar role, excellent communication skills, and proficiency in Microsoft Office. Join the team to make a meaningful impact in patient care.

Qualifications

• Minimum of two years' experience as a Medical Secretary in a team-oriented environment.
• Professional demeanor, remaining calm and composed under pressure.
• Experience in a private fertility environment preferred.

Responsibilities

• Provide exceptional pro-active PA and secretarial support to Consultants.
• Collaborate with Consultants to oversee patient caseloads and administrative support.
• Serve as a first point of contact for patients, booking appointments and answering queries.

Skills

Verbal and written communication skills

Organisational skills

Attention to detail

Confidentiality

Self-motivation

Problem-solving mindset

Tools

Microsoft Office (PowerPoint, Excel, Word)

Job description

Join Our Team as a Medical Personal Assistant to a Medical Director!

Are you passionate about making a difference in the medical field? Do you thrive in a dynamic environment where your organisational skills and empathy can shine? Our client, a prestigious private clinic specialising in gynaecology and fertility treatments, is seeking a dedicated Medical Personal Assistant to join their vibrant team in the West End!

Location: West End

Job Type: Permanent

Fully office based - Monday to Friday

Hours: 8am to 6pm

Salary: £38,000

About the organisation: This renowned clinic is dedicated to providing outstanding patient care, combining clinical expertise with human empathy to change perceptions of fertility for the better.

Position Overview

As a Medical Personal Assistant, you will provide exceptional pro-active PA and secretarial support to our Consultants. This role involves coordinating schedules, managing workloads, and ensuring the smooth running of clinic commitments.

Key Responsibilities

• Collaborate with assigned Consultants to oversee their patient caseloads, ensuring top-notch administrative support.
• Serve as a first point of contact for patients-booking appointments, answering queries, and relaying messages.
• Handle telephone and email enquiries with professionalism, ensuring timely and accurate information is provided.
• Prepare patient results and queries for Consultants, including liaising with third parties for essential information.
• Ensure all necessary documentation is ready ahead of clinic lists, updating patient files accordingly.
• Format and send reports dictated by the Consultant efficiently.
• Provide clear information to patients regarding investigations and treatment options.
• Coordinate the Consultant's diary to ensure seamless workflow, in consultation with other teams.
• Identify opportunities for process improvements to enhance efficiency.

Ideal Candidate Profile

• Minimum of two years' experience as a Medical Secretary in a team-oriented environment.
• Excellent verbal and written communication skills.
• Strong understanding and respect for confidentiality.
• Professional demeanour, remaining calm and composed under pressure.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other relevant systems.
• Self-motivated with the ability to prioritise tasks independently.
• Highly organised, detail-oriented, and analytical with a solution-focused mindset.

Additional Information

• Previous experience in a private fertility environment is preferred, and knowledge of MediTEX and MidexPro is a plus but not essential.
• This position is subject to an Enhanced DBS check.

Diversity and Inclusion

We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a diverse workplace fosters a stronger team and encourages everyone to bring their true selves to work.

If you are ready to take on this exciting challenge and contribute to a culture of care and excellence, we would love to hear from you! Apply today and join us in transforming the future of fertility care!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.