Medical PA | The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading cancer care provider in London is seeking a Medical PA to support a team of consultants in their NHS and Private services. You will manage diverse duties like correspondence, patient referrals, and team coordination, ensuring high-quality patient care. Ideal candidates will demonstrate strong organizational and communication skills. The role offers a dynamic work environment with professional development opportunities.

Benefits

Learning and development opportunities

Flexible working options

Dynamic work environment

Qualifications

• Proven experience in a secretarial role, preferably within the medical field.
• Excellent communication skills and a professional telephone manner.
• Strong organizational skills and attention to detail.

Responsibilities

• Act as the first point of contact for users of the service.
• Type and distribute clinical and general correspondence.
• Process new patient referrals to meet quality standards.
• Maintain patient diagnoses on the Hospital Information System.
• Manage and action electronic and paper mail daily.

Skills

Excellent communication skills

Diary management

Proactive problem-solving

Ability to work independently

Job description

Medical PA role available in the GI & Lymphoma Department, to help support team of consultants in their NHS and Private service. The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical/Medical Unit. You will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.

The difference between the role of a Medical P.A. and that of a Medical Secretary is the level of responsibility. To undertake a Medical P.A. position, the post holder will need to either:

1. Be the only secretarial member of staff working for the consultant, and hence will be required to cover a wide range of duties incorporating diary management and the co-ordination of all clinical / administrative / academic work.
2. Or: Take the lead role in the organisation of a consultant’s clinical practice (including the line management of other secretarial staff) where the size of the consultant’s practice justifies more than one member of staff to support it.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That\'s why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification:

• To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional manner.
• To type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.
• To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
• To open and action Your own electronic and paper mail and that of the consultant team, at least once a day.
• To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.

This advert closes on Wednesday 12 Nov 2025