Medical PA Plastic Surgery

GOSH International; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Great Ormond Street Hospital NHS Foundation Trust in London is seeking a Medical PA to join the Plastic Surgery team. You will work with experienced secretaries, Consultants, Junior Doctors and Clinical Nurse Specialists to deliver a high standard service to patients, parents and carers.

You must have excellent communication and time management skills, with experience in a multidisciplinary environment and knowledge of national RTT standards. A welcoming team and a supportive workplace await.

Qualifications

• Experience in clinical/medical administrative environment
• Experience using Microsoft Office programmes and handling confidential information
• Willingness to train in Medical Terminology and use of electronic patient records

Responsibilities

• Prepare clinic letters (EPIC) for consultants and clinical team within agreed time frames
• Type non-routine/urgent patient information including medical reports and discharge summaries
• Arrange appointments, transport, patient hotel and interpreters
• Manage service meetings: book venues, prepare papers, distribute minutes and carry out actions
• Upload correspondence/investigations in EPIC within 24 hours of receipt
• Ensure radiology reports and external imaging are available when required
• Gather further patient information from internal/external sources
• Undertake other duties as delegated

Skills

Proofreading

Confidentiality

Medical terminology

Communication

Education

GCSE Maths & English

A-levels / Admin qualification

AMSPAR Qualification

Tools

EPIC

Microsoft Office

Job description

Want to find out how you can join us at Great Ormond Street Hospital (GOSH)?

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Find out about our current jobs, how to apply and how to organise a work experience placement.

Just so you know, we don’t target individuals unprompted and offer them employment, without a full interview process taking place. If you receive an unsolicited offer from GOSH, please refer this immediately to [e-mail]

Site Great Ormond Street Hospital NHS Foundation Trust Town London Salary NHS experience in similar role Closing 05/11/2026 23:59 Interview date 20/11/2026

Job overview

We have an exciting opportunity for a Medical PA to join the Plastic Surgery team at Great Ormond Street Hospital. You will be joining a team of experienced secretaries, with a busy but rewarding workload. You must have excellent communication and time management skills, with experience of working within a multidisciplinary team and knowledge of national RTT standards. We are a friendly and welcoming team, working closely with Consultants, Junior Doctors and Clinical Nurse Specialists to provide a high standard service to our patients, parents & carers.

Main duties of the job

• To ensure that all correspondence and preparation of clinic letters (EPIC generated) for consultants & the wider clinical team is accurate and produced within agreed time frames


• As and when required to accurately type non-routine/urgent patient related information including medical reports, discharge summaries etc. within specific time frame


• Arrange appointments, transport, patient hotel & interpreters as required


• To be responsible for management of meetings for the service, including booking venues, preparing and distributing all papers, taking and distributing accurate minutes and carrying out actions as necessary


• Upload correspondence, investigations etc. in the appropriate section of EPIC within 24 hrs of receipt


• Ensure radiology reports, external imaging and other investigations are available as and when required


• As and when required to gather further patient information from internal / external sources


• To undertake other duties as requested and appropriate to the grade as delegated

Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

GOSH Culture and Values

• Understanding of the rebranding in GOSH Values.


• Experience of working as part of a diverse team.


• Experience of contributing to an inclusive workplace culture.

Academic/Professional Qualification/Training

• GCSE or equivalent qualifications in Maths and English; or equivalent experience


• A-levels and or Administrative / Secretarial qualification or equivalent experience


• AMSPAR Qualification

Experience/Knowledge

• Experience of working in a clinical / medical related administrative environment


• Experience of using Microsoft Office programmes


• Experience of working with sensitive information and maintaining confidentiality


• Medical Terminology or commitment to undertake training


• Experience of using electronic patient records system/s

Skills/Abilities

• Accurate proof reading


• Ability to manage and prioritise a busy and varied workload

Please be advised that:

The recruitment process for all admin and clerical roles at Bands 2-4 will be a two stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.

We are an accredited Living Wage Employer.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.