Medical PA

Royal Marsden; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking an experienced Medical PA to join the Neuro-Oncology team at Chelsea. You will provide a comprehensive Medical PA service, liaising with the multidisciplinary team to ensure timely treatment for Private and NHS patients.

The role emphasizes diary management, coordination of clinical/administrative work, and support for consultants in a fast-paced cancer care environment.

Qualifications

• Substantial previous medical secretarial experience.
• Experience of diary management.
• Experience training other secretarial staff.

Responsibilities

• Provide comprehensive Medical PA service within Neuro-Oncology.
• Liaise with multidisciplinary team to ensure timely treatment planning.
• Support consultant practice and co-ordinate clinical/administrative work.

Skills

Medical terminology

Diary management

Team communication

Oncology knowledge

Education

GCSE level or equivalent

AMSPAR qualification

ECDL or equivalent

Job description

We are looking for an experienced Medical PA to join our Neuro-Oncology team. You will be responsible for the provision of a comprehensive Medical PA Service, liaising with all colleagues within the multidisciplinary team to provide timely treatment to our Private and NHS patients within Neuro-Oncology at Chelsea.

Main duties of the job

The role of the Medical PA is key to the efficient management of the consultant practice. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well co-ordinated organisational and administrative support. The role of the Medical PA. has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultants’ clinical practice and administrative team, and whether he/she also has an Administrative PA. and/or a Medical Secretary.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

The difference between the role of a Medical P.A. and that of a Medical Secretary is the level of responsibility. To undertake a Medical P.A. position, the post holder will need to either:

1. Be the only secretarial member of staff working for the consultant, and hence will be required to cover a wide range of duties incorporating diary management and the co-ordination of all clinical / administrative / academic work.

Or:

2. Take the lead role in the organisation of a consultant’s clinical practice (including the line management of other secretarial staff) where the size of the consultant’s practice justifies more than one member of staff to support it.

The post holder will be responsible for the provision of a comprehensive Medical P.A. service. He/she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.

This is a general job description, which may be developed over time to meet the specific needs of the Clinical Unit, in conjunction with the post holder.

Education/Qualifications

• Good general education, educated to GCSE level or equivalent
• Competent at Microsoft Excel, Word and Outlook
• Association of Medical Secretaries, Practice
• Managers and Receptionists (AMSPAR) qualified or equivalent.
• European Computer Driving License (ECDL) or Equivalent

Other Requirements

• Self-motivated to produce good quality work

Experience

• Substantial previous medical secretarial experience
• Experience of diary management.
• Previous experience of training other secretarial staff

Skills Abilities/knowledge

• Understanding of medical terminology (especially oncology)
• The ability to communicate effectively in both written and spoken English to a wide range of people
• Willingness and demonstrable ability to work as part of a team
• Evidence of ability and initiative to prioritise a busy workload
• Evidence of ability to work without close supervision
• Evidence of ability to handle sensitive information without compromising confidentiality
• Evidence of commitment to delivering a high-quality customer service

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.