Medical Laboratory Assistant - Central Specimen Reception

Dartford and Gravesham NHS Trust; Brompton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare trust in Brompton is seeking a reliable Medical Laboratory Assistant to support their UKAS accredited department with routine pre- and post-analytical tasks. Candidates should have customer service experience and good attention to detail. No degree is required, and full training will be provided. Flexibility to work shifts in a 24/7 service is essential. Join a quality-driven team contributing to vital healthcare services.

Qualifications

• Demonstrable experience in a customer service environment.
• Good keyboard skills.
• Ability to work in a 24/7 service.

Responsibilities

• Perform routine and non-routine tasks within Pathology.
• Liaise with external laboratories to obtain results.
• Advise patients and service users on appropriate tests.

Skills

Customer service experience

Computer literacy

Attention to detail

Flexibility to work shifts

Job description

The post holder will perform a range of routine and non-routine tasks within Pathology including, numbering up clinical samples, liaising with external laboratories to obtain outstanding referral results, entering patient results into the Laboratory system, advising patients and service users on appropriate tests, dealing with private patients invoicing and dealing with the sensitive disposal of foetal remains.

We are seeking a reliable and detail-oriented Medical Laboratory Assistant to support our UKAS accredited department by carrying out a range of routine pre- and post-analytical tasks across various areas including the urgent bench, referrals, miscellaneous, Histology, and routine blood sciences. Full training will be provided, so no degree is required. The ideal candidate will have demonstrable experience in a customer service environment, be computer literate with good keyboard skills, and have strong attention to detail. Flexibility to work shifts in a 24/7 service is essential. This is an excellent opportunity to join a quality-driven team and contribute to vital healthcare services.

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.

We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.