Medical Front Desk Coordinator — Part-Time

NHS; Smethwick; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization is seeking a dedicated Medical Receptionist to join their team in Smethwick. You'll be the first point of contact for patients, delivering exceptional customer service while managing administrative tasks. The ideal candidate must have strong organizational skills and a compassionate approach. This part-time role offers £12.21 per hour for assisting with checking-in patients, managing appointments, and ensuring confidentiality in patient records.

Qualifications

• Previous experience in an office or administrative role, ideally in a healthcare setting.
• Strong communication skills, both verbal and written, with emphasis on customer service.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Greet patients warmly and assist them with check-in.
• Manage appointment scheduling, confirmations, and cancellations.
• Maintain accurate patient records and ensure confidentiality.

Skills

Customer service skills

Organisational skills

Communication skills

Multitasking

Tools

Office software

Electronic health record systems

Job description

A healthcare organization is seeking a dedicated Medical Receptionist to join their team in Smethwick. You'll be the first point of contact for patients, delivering exceptional customer service while managing administrative tasks. The ideal candidate must have strong organizational skills and a compassionate approach. This part-time role offers £12.21 per hour for assisting with checking-in patients, managing appointments, and ensuring confidentiality in patient records.