Medical Directorate Development Admin Assistant *Generalist*

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in the UK is seeking a dynamic administration assistant to join their Medical Directorate Development Team at the Cumberland Infirmary in Carlisle. The role involves providing a comprehensive administration service and supporting medical teams, requiring effective communication and strong IT skills. Previous administrative experience within a customer-focused organization is essential, and the position offers a full-time contract for 12 months with competitive benefits.

Benefits

27-day holiday scheme

Flexible working scheme

NHS Discounts

Salary Sacrifice schemes including lease cars and Cycle to Work

Excellent opportunities for development

Competitive NHS Pension scheme

Confidential counselling and information service

Qualifications

• Previous administrative experience in a customer focused organisation.
• Proven experience of working as part of a team.
• Knowledge of the NHS.

Responsibilities

• Provide comprehensive administration service supporting medical leads and managers.
• Work within a small team assisting the Medical Directorate function.

Skills

Effective communication and interpersonal skills

Excellent Time Management Skills

Ability to prioritise and to work with minimum supervision

Ability to interact effectively with all levels of staff

Essential IT skills

Education

GCSE Maths and English at Grade C or above

NVQ 3 in administration or equivalent

Job description

Job Summary

Full time post - 37.5 hours per week available. The Medical Directorate Support Service are looking for a dynamic, friendly and organised administration assistant to work within the Medical Directorate Development Team based at the Cumberland Infirmary, Carlisle. You will be required to work within a small team to provide a comprehensive administration service supporting the Medical Directorate function and teams.

Main duties of the job

The Medical Directorate Support Service are looking for a dynamic, friendly and organised administration assistant to work within the Medical Directorate support team based at the Cumberland Infirmary, Carlisle. You will be required to work across the different areas to provide a comprehensive administration service supporting the medical leads and managers within the team.

About Us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well
• As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
• Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

• Date posted: 24 October 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year Pro Rata
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full‑time
• Reference number: 262-A-25-7475889-A
• Job locations: CIC, Pillars Building Infirmary road, Carlisle, CA2 7HY

Job description

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Certificate of Sponsorship

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website.

Relocation assistance

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disability Confident Scheme or Armed Forces Covenant

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Disclosure and Barring Service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The Cost Of The DBS Must Be Met By The Successful Candidate(s) Through Salary Deduction. DBS Charges Are As Follows:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one‑off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one‑off payment.

Benefits

• 27‑day holiday scheme rising to 33 after 10 years
• Flexible working Scheme
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Excellent opportunities for development*
• Competitive NHS Pension scheme
• Vivup is a free, confidential counselling and information service to assist with personal or work‑related problems (subject to eligibility)

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Essential

• Qualifications: GCSE Maths and English at Grade C or above, or equivalent; Essential IT skills (EITS) or equivalent.
• Experience: Previous administrative experience in a customer focused organisation; Proven experience of working as part of a team; Operating Word processing and computer packages.
• Knowledge: Continuing professional development with portfolio; Equality issues; Excellent understanding of a wide range of office practices; Knowledge of the NHS.
• Skills: Effective communication and interpersonal skills; Excellent Time Management Skills; Ability to prioritise and to work with minimum supervision; Ability to interact effectively with all levels of staff; Ability to work flexibly to suit the needs of the department.
• Personal Circumstances: Ability to interact effectively with all levels of staff; Ability to work flexibly to suit the needs of the department.
• Other Requirements: Ability to travel independently across Cumbria.

Desirable

• NVQ 3 in administration or equivalent.
• Experience in planning, organising and servicing meetings, including Minute Taking.
• Driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

• Employer name: North Cumbria Integrated Care NHS Foundation Trust
• Address: CIC Pillars Building Infirmary road, Carlisle, CA2 7HY
• Employer's website: https://www.ncic.nhs.uk/