Medical Communications Operator – 24/7 Shift Support

Bon Secours Mercy Health; Cornholme; On-site; GBP 25,906 - 40,710; Full time

Benefits offered by this job

Competitive pay and incentives

Medical, dental, and vision coverage

Paid time off and parental leave

Tuition assistance

Job summary

Bon Secours Mercy Health is looking for a Telecommunications PBX Operator at Maryview Medical Center in Portsmouth, Virginia. In this full-time position, you will connect patients with medical personnel, manage emergency calls, and maintain confidentiality. Candidates must have a high school diploma or GED, along with preferred experience in telecommunications or a healthcare setting. Competitive pay, benefits including medical and tuition assistance, and opportunities for professional development are offered.

Qualifications

• High school graduate or GED within 6 months of hire.
• Six months experience in telecommunications or healthcare customer service is preferred.
• Ability to handle multiple tasks and interact professionally.

Responsibilities

• Answers and routes internal and external calls.
• Notifies physician and staff for routine operations and medical alerts.
• Maintains clear messages and confidentiality of incoming calls.

Skills

Telecommunications experience

Telephone customer service

Flexibility and adaptability

Strong written communication skills

Education

High school graduate or GED

Job description

Bon Secours Mercy Health is looking for a Telecommunications PBX Operator at Maryview Medical Center in Portsmouth, Virginia. In this full-time position, you will connect patients with medical personnel, manage emergency calls, and maintain confidentiality. Candidates must have a high school diploma or GED, along with preferred experience in telecommunications or a healthcare setting. Competitive pay, benefits including medical and tuition assistance, and opportunities for professional development are offered.