Medical Assistant

ChenMed; City of Westminster; On-site; GBP 18,000 - 25,000; Full time

Job summary

ChenMed is hiring a Medical Assistant (Care Promoter 1) to support our primary care centers. The role includes clinical and administrative tasks under physician supervision, vital signs, patient education and care coordination with PCPs.

This position supports our South Philadelphia and Mayfair locations with a 7:30am-4:30pm schedule. Ideal candidates have a High School diploma, completion of a Medical Assistant program or equivalent, BLS, and at least 1 year of related experience or clinical

Qualifications

• High school diploma or equivalent required.
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training required.
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar in a hospital, medical clinic or comparable environment OR clinical rotation training.
• BLS for Healthcare Providers required.
• EMR experience preferred.

Responsibilities

• Measure and record patient vital signs and medical history.
• Communicate patient needs to the PCP and other clinicians.
• Prepare patients for examinations and assist physicians.
• Observe patient changes and report to PCP or clinicians.
• Perform non-critical medical procedures and collect lab specimens.
• Prepare and administer medications under supervision.
• Maintain supplies and ensure OSHA safety standards.
• Handle patient communications and relay information to physicians.

Skills

Interpersonal skills

Customer service

English fluency

Communication

Team collaboration

Problem solving

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Medical Assistant program or equivalent

BLS for Healthcare Providers

EMR experience/training

Tools

EMR systems

MS Office Suite

Job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

*This position supports our South Philadelphia office on M, T, W and our Mayfair location on Th, F with hours from 7:30am-4:30pm.

The Medical Assistant (Care Promoter 1) is an unlicensed medical professional cross‑trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician‑lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Measures and records patient vital signs; records patient interview and medical history.


• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.


• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians’ instructions to patient.


• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.


• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.


• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.


• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.


• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.


• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.


• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.


• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families


• Exceptional oral and written communication skills, time management skills and organizational skills


• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders


• Mindset focused on resolving problems for patients and achieving team goals


• Knowledge of medical products, terminology, services, standards, policies and procedures


• Skilled in basic phone and computer operation


• Must be detail-oriented to ensure accuracy of reports and data


• Ability to maintain effective and organized systems to ensure timely patient flow


• Ability to act calmly in busy or stressful situations


• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e‑mail and presentation software


• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed


• Spoken and written fluency in English

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or equivalent education (GED) required


• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required


• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience


• BLS for Healthcare Providers required


• Experience working with geriatric patients is a plus


• EMR system experience preferred

PAY RANGE:

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well‑being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

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