Medical and Dental Education Administrator

Royal Berkshire NHS Foundation Trust; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare organization in the United Kingdom is seeking a Medical and Dental Education Administrator to provide administrative support within the Medical Education Department. The role involves coordinating training programs, managing study leave requests, and supporting the learning of medical trainees. The ideal candidate must possess strong organizational skills, experience in customer service, and education at a GCSE level or equivalent. Join a dynamic team committed to providing excellent training and education.

Qualifications

• Good basic level of education: GCSEs (incl maths and english) or equivalent qualification.
• Experience in a client facing role providing effective customer service.
• Previous experience working in the NHS preferred.

Responsibilities

• Assist in the organisation of Resident Doctor induction.
• Manage study leave requests for doctors of all grades.
• Help plan and administer trust-wide training events.

Skills

Excellent organisational skills

Customer service experience

Competent in MS Office

Education

Good basic education: GCSEs or equivalent

Training in finance packages

Tools

Word

Excel

PowerPoint

Outlook

Teams

Job description

Medical and Dental Education Administrator

Based in the Trust Education Centre at the Royal Berkshire Hospital, the Medical and Dental Education Administrator is an exciting role providing comprehensive customer-focussed administrative support within the Medical Education Department.

Main duties of the job

The post holder will assist in delivering high quality training by managing teaching and training programmes and overseeing quality assurance processes. They will also coordinate and administer study leave requests for medical and dental trainees and for eligible doctors of all grades.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job responsibilities

General Administration

• Assist in the organisation of Resident Doctor induction
• Deal with face to face enquiries in the medical education office
• Along with others in the team, effectively deal with enquiries received in the Medical Education Enquiries e‑mail inbox
• Help with basic training and oversight of administrative staff
• Co‑ordinate and respond to enquiries relating to Clinical Attachments
• Cross‑cover duties of other members of the team as required
• Attend internal and external meetings and support with paper preparation and minute taking as required
• Occasional cover of reception duties in the Trust Education Centre
• Creation of purchasing and requisition requests through the eProcurement system
• Arrange room bookings in Trust Education Centre as required

Teaching Administration

• Help plan and administer regular Trust‑wide training events such as Grand Round and Schwartz Round
• Coordinate and set up weekly teaching activities, producing registers, attendance and collating feedback
• Booking of courses and events, associated rooms, equipment and catering where appropriate
• Organise careers workshops for students and Resident doctors
• Produce reports on education, training and development activities as required

Study Leave Coordination

• Manage study leave requests for doctors of all grades from across RBFT
• Assist in financial administration and monitoring of study leave budgetsli>
• Process study leave applications in accordance with NHS England and RBFT guidelines
• Maintain accurate records of study leave requests and approvals
• Use NHS England study leave management software and keep track of approvals and reimbursements

Person Specification

Education, Qualifications and Training

• Good basic level of education: GCSEs (incl maths and english) or equivalent qualification
• Training in the use of finance packages

Specific Competencies for the Role

• Excellent organisational and administrative skills evidenced by previous experience
• Experience of providing an effective customer service in a client facing role
• Competent in the use of Word, PowerPoint, Outlook, Excel and Teams
• Proven ability to follow processes and recommend improvements
• Previous knowledge of UK doctors training pathways
• Experience working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.