Medical Administrator/GP Assistant

NHS; South Weald; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Brentwood is seeking a full-time medical administrator/GP assistant. This role involves providing administrative support, managing referrals, and ensuring high levels of customer service. Candidates should have strong IT skills and the ability to communicate effectively. The position offers 25 days of holiday plus bank holidays and NHS pension.

Benefits

Supportive and friendly environment

Flexible working hours

Peer support

25 days' holiday

NHS pension

Free on-site parking

Qualifications

• Experience in administrative roles, preferably in a healthcare setting.
• Ability to maintain confidentiality and work discreetly.

Responsibilities

• Provide general administrative support to clinical and non-clinical teams.
• Manage electronic referrals and patient records.
• Handle incoming emails, calls, and booking appointments.

Skills

Excellent IT skills including MS Word, Excel and Outlook

Good time management and organisational skills

Ability to communicate effectively

Ability to multi-task

Attention to detail

Job description

Job Summary

The Tile House Surgery in Brentwood are seeking a medical administrator/GP assistant to provide general administrative support to the clinical and non-clinical team. This position is offered on a full-time basis, working Monday to Friday with one late shift until 6.30pm. We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.

Main duties of the job

• Scanning and reading letters received into the surgery either by post, internal or electronically
• Actioning letters and add to inhouse system
• Managing the electronic referrals via the portal attaching information etc required
• Typing of letters, reports and patient referrals on MS Word
• Updating GPs with any requests etc
• Dealing with incoming emails and calls and acting on these
• Running daily reports as required
• Booking appointments
• Contacting hospitals for patient test results

Full training is provided on all systems and processes.

About Us

Tile House Surgery is a large training practice, serving a patient population of 13,500. We pride ourselves on the level of care we provide to our patients and staff. We operate the SystmOne clinical system and have a history of high QOF achievement and a CQC rating of Good across all domains.

We Can Offer The Following Benefits:

• Supportive and friendly environment
• Flexible working hours within the constraints of surgery opening hours and cover required
• Peer support
• 25 days' holiday (pro rata) + bank holidays
• NHS pension
• Free on-site parking

Details

Date posted 27 October 2025

Salary: £12.21 an hour

Contract: Permanent

Working pattern: Full-time

Reference number: 29115

Job locations: 33 Shenfield Road, Brentwood, Essex, CM15 8AQ

Job Description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Essential

• Excellent IT skills including MS Word, Excel and Outlook
• Good time management and organisational skills
• Ability to communicate effectively, working in a confidential and discreet manner
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure
• Ability to work as part of a multi-disciplinary team, as well as independently

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.