Medical Administrator

NHS; West Midlands; On-site; GBP 60,000 - 80,000; Part time

Job summary

A rural medical practice in the UK seeks a Medical Administrator to join their administration team. This part-time role (up to 22.5 hours/week) involves tasks such as scanning documents and coding medical records. Ideal candidates are computer literate, have prior administrative experience, and possess strong communication skills. Experience in a healthcare setting is an advantage. The practice offers a supportive environment for both patients and staff.

Qualifications

• Previous administrative experience is essential.
• Experience in a healthcare setting is desirable.
• Understanding of medical terminology is desirable.

Responsibilities

• Scanning of documents.
• Opening and distribution of post.
• Coding medical records and conditions.
• Filing documents.
• Processing Subject Access Requests.
• Supporting the Medical Secretary.

Skills

Computer literate

Typing skills

Good communication / customer service skills

Ability to work without direct supervision

Ability to work well in a team

Ability to work well and remain calm under pressure

Education

Good standard of general education (GCSE O levels at Grade A‑C) or equivalent

Good standard of numeracy & literacy

Tools

Microsoft Office

EMIS

Job description

Job Summary

Fownhope Medical Centre has an opportunity for a Medical Administrator to work as part of our administration team at our friendly rural surgery. Applications are welcomed from people with or without previous experience in medical administration roles. We are offering up to 22.5 hours per week.

Interested candidates are encouraged to contact the Practice Manager, Bethany Jones, for an informal chat about the role.

Main Duties

• Scanning of documents
• Opening and distribution of post
• Coding medical records and conditions
• Filing documents
• Workflow
• Summarising
• Processing Subject Access Request
• Private work
• Supporting the Medical Secretary

About the Practice

Fownhope Surgery is well‑organised, high‑achieving and innovative with a quality improvement culture. Our ethos is caring for our patients and staff, and we pride ourselves on our support for the wider community. We received an outstanding rating in our most recent CQC inspection.

Job Details

Date posted: 30 October 2025
Pay scheme: Depends on experience
Contract: Permanent
Working pattern: Part‑time
Reference number: A5501-25-0004
Job location: Common Hill Lane, Hereford, Herefordshire, HR1 4PZ

Secondary Responsibilities

Undertake any other duties appropriate to the grade as directed by the Partners or Practice Manager.

Addendum

The practice is constantly evolving and the job description must be seen in this context. The above duties are therefore neither prescriptive nor comprehensive and may be subject to amendment as developments occur. The implications of such changes will be discussed with the post holder to ensure that objectives remain reasonable and achievable. The post will be subject to an annual participatory system of evaluation to enable attainment of joint objectives to be regularly reviewed and assessed. The post holder will be expected to undertake relevant training and personal development, including attendance at designated whole practice meetings.

Person Specification

Experience

• Essential
  
  • Computer literate, use of Microsoft packages
  • Previous Administrative experience
• Desirable
  
  • Experience of summarising in a GP setting
  • Experience in a healthcare setting
  • Experience with EMIS
  • Previous secretarial experience

Knowledge & Skills

• Essential
  • Typing skills
  • Good communication / customer service skills
  • Ability to work without direct supervision
  • Ability to work well in a team
  • Ability to work well and remain calm under pressure
• Desirable
  • Understanding of medical terminology

Qualifications

• Essential
  • Good standard of general education (GCSE O levels at Grade A‑C) or equivalent.
  • Good standard of numeracy & literacy.
• Desirable
  • NVQ3 / RSA3 / AMSPAR or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Fownhope Medical Centre
Address: Common Hill Lane, Hereford, Herefordshire, HR1 4PZ
Website: https://www.fownhopesurgery.nhs.uk/