Medical Administrator

NHS; Chesterfield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A medical healthcare provider in Chesterfield is seeking a dynamic individual to join their administration team. Key responsibilities include managing front of house operations, appointment bookings, and providing robust administrative support. Candidates should have experience in a medical setting and outstanding communication skills. This role offers a competitive salary package, including NHS pension and generous annual leave. Training opportunities will be provided as the position develops.

Benefits

NHS Pension

6 weeks annual leave plus bank holidays

Birthday day off after probation

Qualifications

• Experience of working in a medical setting.
• Experience in working with members of the public.
• Excellent communication and interpersonal skills, both written and verbal.

Responsibilities

• Maintain a high level of confidentiality.
• Provide a high standard of front of house care.
• Answer incoming calls in a timely and professional manner.

Skills

Excellent communication and interpersonal skills

Ability to work on own initiative and in a team

Willingness to develop new skills and undertake training

Approachable, flexible, and caring attitude

Ability to work accurately and effectively as directed

Education

5 GCSEs Grade C/4 and above, or equivalent including Maths and English

Job description

Job Summary

Inspire Health is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include front of house reception desk and call centre for appointment bookings. Further training to be given as the role progresses.

Main Duties of the Job

• Maintain a high level of confidentiality at all times.
• Provide a high standard of front of house care.
• Answer incoming calls in a timely and professional manner.
• Provide accurate and robust administrative work using a variety of computer programs to maintain paper‑light systems.
• Ensure practice policies and procedures are adhered to.

About Us

Inspire Health is a dynamic health organisation, based in two modern premises in central Chesterfield and Hasland. There are good public transport and road connections to our sites, all of which are a short drive away from both the M1 motorway and the Peak District. Inspire Health is a progressive medical healthcare provider, offering excellent NHS service delivery and patient care to diverse communities across a variety of settings. The group delivers care to in excess of 20,000 registered patients.

Inspire Health is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Salary Package Is Competitive And Includes

• NHS Pension
• 6 weeks annual leave plus bank holidays (pro rata if less than full time / under one year contract) and birthday day off, after probationary period completed.

Person Specification

Experience

Essential

• Experience of working in a medical setting
• Experience in working with members of the public
• Experience of working in a busy environment

Desirable

• Experience of clinical software systems
• Previous reception work
• Experience of working in a GP practice

Knowledge and Skills

Essential

• Excellent communication and interpersonal skills, both written and verbal
• Ability to work on own initiative and in a team
• Willingness to develop new skills and undertake training
• Approachable, flexible, and caring attitude
• Ability to work accurately and effectively as directed

Desirable

• An understanding of work within a surgery environment

Qualifications

Essential

• 5 GCSEs Grade C/4 and above, or equivalent, including Maths and English
• Proven computer skills

Desirable

• IT qualification
• Health/Social Care qualification
• Customer service/Business administration qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Inspire Health
Avenue House Surgery
109 Saltergate
Chesterfield
Derbyshire
S40 1LE

Website: https://inspire-health.co.uk/ (Opens in a new tab)