Media Planning & Orchestration Senior Executive

John Lewis plc; Greater London; Hybrid; GBP 36,000 - 57,000; Full time

Benefits offered by this job

Night premium £4.75/hr

Job summary

John Lewis plc in London is seeking a Media Planning & Orchestration Senior Executive to bridge Media Strategy, Operations, and our agency partners. You will own live deployment calendars, track financial workflows, and drive asset enablement to ensure flawless campaign execution.

This is a hybrid, 35-hour-per-week role based at our Pimlico Head Office with 2-3 days in the office; night premium applies £4.75/hr for hours 22:00–06:00.

Qualifications

• Working in a media planning role at account manager or executive level, either agency-side or in-hous
• Briefing media agencies and critically evaluating multi-channel media responses and plans (TV, OOH, print, radio, paid social, paid digital i.e. display & OLV, partnerships, or retail media)
• Tracking the performance of multi-channel campaigns
• Working with media agencies, creative agencies and marketing teams to deliver multi-channel campaigns
• Working on brand marketing, category marketing, trade marketing, and retail media marketing campaigns
• Understanding of setting campaign benchmarks, KPIs, and structured media tests, ensuring test results influence future campaigns

Responsibilities

• Support with coordinating the day-to-day briefing process with our media agency.
• Assist with review agency proposals and plans to ensure they accurately reflect the campaign brief and align with the wider media strategy
• Support with the tracking and execution of Brand, Category and Retail media plans, ensuring a holistic, joined-up view of the live media plan
• Support with ensuring clear, pre-defined KPIs are embedded into every agency plan before launch, and monitor performance in-flight to suggest optimisations
• Support with coordinating the operational setup of campaign-specific Test & Learn plans, tracking variables and ensuring data is cleanly captured for analysis
• Support with day-to-day liaison for Category and Marketing teams, providing visibility on media plans, answering queries on suitability, and gathering necessary campaign assets
• Support with the end-to-end Post-Campaign Evaluation (PCE) process with the agency, ensuring performance data and T&L insights are compiled and shared back with internal teams

Skills

Media planning

Agency liaison

Multi-channel analysis

Campaign tracking

Brand retail media

KPI setting

Tools

Google Workspace

Project management boards

Job description

ABOUT THE ROLE

The Media Planning & Orchestration Senior Executive provides vital foundational support across both the Media Strategy & Operations and the Planning & Orchestration team. In this pivotal role, you’ll bridge the gap between Media Strategy, Operations, and our external media agency, taking ownership of live deployment calendars, tracking financial workflows, and driving asset enablement to ensure flawless campaign execution. Best of all, as a Partner in our unique employee‑owned business, your precision and collaborative spirit directly contribute to our shared success as you build deep, hands‑on expertise across central and retail media. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Salary: £36,000.00 - £56,900.00 per annum dependant on experience Contract type: This is a permanent position Hours and location of the role: 35 hours per week Your home location will be our London, Pimlico Head Office This is a hybrid working role. The expectation is a minimum of 2-3 days per week in the office as team collaboration is critical in this role - core days are currently Wednesday and Thursday

Key responsibilities:

• Support with coordinating the day-to-day briefing process with our media agency.


• Assist with review agency proposals and plans to ensure they accurately reflect the campaign brief and align with the wider media strategy


• Support with the tracking and execution of Brand, Category and Retail media plans, ensuring a holistic, joined-up view of the live media plan


• Support with ensuring clear, pre-defined KPIs are embedded into every agency plan before launch, and monitor performance in-flight to suggest optimisations


• Support with coordinating the operational setup of campaign-specific Test & Learn plans, tracking variables and ensuring data is cleanly captured for analysis


• Support with day-to-day liaison for Category and Marketing teams, providing visibility on media plans, answering queries on suitability, and gathering necessary campaign assets


• Support with the end-to-end Post-Campaign Evaluation (PCE) process with the agency, ensuring performance data and T&L insights are compiled and shared back with internal teams

Essential skills and/or experience you’ll need:

• Working in a media planning role at account manager or executive level, either agency-side or in-hous


• Briefing media agencies and critically evaluating multi-channel media responses and plans (TV, OOH, print, radio, paid social, paid digital i.e. display & OLV, partnerships, or retail media)


• Tracking the performance of multi-channel campaigns


• Working with media agencies, creative agencies and marketing teams to deliver multi-channel campaigns


• Working on brand marketing, category marketing, trade marketing, and retail media marketing campaigns


• Understanding of setting campaign benchmarks, KPIs, and structured media tests, ensuring test results influence future campaigns

Desirable skills and/or experience you may have:

• Working in either a fast-paced agency or large matrix organisation (Retail preferable)


• Proficient with modern collaborative tools (e.g., Google Workspace, project management boards)

Closing Date: September 22, 2026 Pay: £36,000.00 - £56,900.00 Annual Contract Type: Permanent Hours of Work: 35 hours a week, Monday to Friday Job Level: Partnership Level 8 Where You'll Be Working: London Central Office, 1 Drummond Gate, London, , SW1V 2QQ

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. We’re not just employees; we’re co-owners, and that’s why we’re called Partners. Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes. It’s this ownership model that makes the Partnership a very unique place to work.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.