Media Management Operator

Ericsson GmbH; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Red Bee Media in London is seeking a Media Management Operator to handle day-to-day acquisition and media management of content. You will manage MAM workflows, Lines Records, Content QC and act as a point of contact for clients and internal teams.

Based in London, the role requires adaptability and the ability to make quick, accurate decisions under pressure while maintaining high-quality media and metadata standards.

Qualifications

• Adapt to last-minute changes and client nuances.
• Make good decisions when programmes are transmitting imminently.
• Communicate clearly with customers and engineers across teams.
• Maintain high accuracy in media handling and scheduling.

Responsibilities

• Recording, ingesting and managing media for Playout, Compliance, VOD and clients.
• Ensure ingested media is ready for playout and preserves original quality.
• Ingest metadata such as subtitles and separate audio sources onto server.
• Check OS availability and record live material to server for later playout.
• Quality check material and report faults according to client guidelines.
• Troubleshoot technical issues and escalate faults to relevant teams.

Skills

Adaptability

Under pressure decision making

Clear communication

Attention to detail

Job description

Join our Team

Every day, people on all continents watch television programs prepared, managed and broadcast by Red Bee Media staff.

Every year, working with some of the biggest names in broadcast we deliver more than 2.7 million hours of programming in more than 60 languages for nearly 600 TV channels.

Red Bee Media is currently on the lookout for a talented individual who is wanting to begin a career within the Broadcasting industry.

As a Media Management Operator, you will be responsible for the day to day acquisition and media management of content. This could be managing MAM workflows, Lines Records, Content QC and being a point of content for our clients and internal departments.

Key tasks and Responsibilities

• Recording, ingesting and managing media required by Playout, Compliance, Access Services, VOD and other clients.
• Ensuring ingested media is ready for playout and the original technical quality of the media is not lost.
• Ensuring all associated media (metadata) such as subtitles, separate audio sources and in-vision sign language are correctly ingested onto server.
• To check Outside Source (OS) availability and record live incoming material (e.g. studios or outside broadcasts) to server for later playout.
• To quality check material and report faults where required, according to specific guidelines laid down by clients.
• Trouble-shooting technical issues and escalation of faults to relevant teams.

Requirements

• Highly adaptable – Being part of a Broadcast critical team you will need to be adaptable to last-minute changes and specific customer nuances that arise, and to be able to learn new processes quickly.
• Good decision making under pressure – Dealing with programmes that are likely transmitting imminently. Especially when faced with issues, you need to be able to make good decision making under pressure
• Clear and positive communicator – When dealing with critical TX items, you need to be able to communicate with other teams such as the customer or engineers in a clear manner. Positive is also important, as a service provider we need to go the extra mile to fix problems and be prepared to help people who may have inferior technical knowledge and experience than us
• High level of accuracy – Both on spotting quality control issues with media and with handling lines bookings and scheduling recordings

This role is based in London. No VISA sponsorship available.