Maximo Ops Specialist: SQL & Root-Cause, On-Call

Morgan Spencer; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading technology partner in the UK seeks Maximo Operations Technicians responsible for providing customer service and conducting Root Cause Analysis. The ideal candidate will have at least 2 years of IT Support experience, a relevant degree, and strong SQL skills. This role involves managing client environments and participating in on-call support. Competitive salary plus bonus and benefits offered.

Benefits

Competitive salary

Bonus

Benefits

Qualifications

• Minimum 2 years' experience in IT Support.
• Competent in SQL and technical knowledge of Maximo.
• Able to demonstrate problem-solving skills.

Responsibilities

• Respond to Clients’ requests for support in a timely manner.
• Record all work accurately in tickets and timesheets.
• Employ effective Root Cause Analysis techniques.

Skills

Analytical problem solver

SQL skills

Customer focused relationships

Technical knowledge of Maximo

VMWare knowledge

Education

Computer Science/Software Development degree

Tools

BIRT reporting tool

Application server (WebSphere/Weblogic)

Enterprise database systems (MSSQL, Oracle, DB2)

Job description

A leading technology partner in the UK seeks Maximo Operations Technicians responsible for providing customer service and conducting Root Cause Analysis. The ideal candidate will have at least 2 years of IT Support experience, a relevant degree, and strong SQL skills. This role involves managing client environments and participating in on-call support. Competitive salary plus bonus and benefits offered.