Matron - Medicine Division | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

Queen Elizabeth Hospital King's Lynn; King's Lynn; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare provider in King's Lynn is seeking a clinical leader to inspire and motivate the nursing team. The role focuses on improving patient care standards, ensuring compliance with healthcare policies, and empowering staff. With exciting transformations in healthcare delivery and a commitment to continuous quality improvement, this is a unique opportunity to make a significant impact in the community. Join a supportive environment with a strong focus on staff development and teamwork.

Benefits

Recognized learning opportunities

Community atmosphere

Positive team spirit

Qualifications

• Strong clinical leadership skills.
• Ability to empower and support nursing staff.
• Competence in infection prevention and control.

Responsibilities

• Lead the nursing team and ensure high standards of care.
• Empower staff to improve patient outcomes.
• Conduct regular audits and monitor patient care standards.
• Ensure compliance with Trust policies and procedures.

Job description

This role requires the post holder to provide strong clinical leadership that inspires and motivates others. The post holder should be easily identifiable, visible, and accessible to staff, patients and their relatives, and will have control of the resources necessary to ensure the delivery of the fundamentals of nursing care as a change agent implementing the NHS modernisation agenda.

Responsibilities

• Lead, inspire and motivate staff, being a visible and approachable role model.
• Empower Ward/Departmental Sisters and Charge Nurses with the authority and support needed to improve patient care and resolve issues such as discharge delays and environmental problems.
• Promote professionalism among nurses and the wider clinical team, while undertaking clinical work to maintain professional competence, authority and credibility.
• Provide visible clinical leadership across the Trust, exhibiting high standards of clinical care and professional behaviour at all times.
• Undertake monthly or weekly matron ward rounds to monitor standards of care using audit tools and take action where standards are not met.
• Ensure infection prevention and control is a key priority, implementing, adhering to and monitoring all related policies.
• Use key performance indicators to demonstrate high standards of care, planning, monitoring and evaluating necessary actions.
• Ensure patient care is evidence‑based, monitored and evaluated, instituting appropriate improvement when required.
• Take appropriate steps to maintain a safe environment for patients, staff and visitors.
• Ensure all untoward incidents and near misses are reported in accordance with Trust policy, implementing mechanisms to investigate serious clinical incidents under the guidance of the Risk Management Department.
• Ensure staffing levels are maintained to guarantee patient safety, raising any concerns with the Head of Nursing.
• Ensure all Trust policies and procedures are implemented, followed by all staff and regularly audited.
• Promote a research culture encouraging questioning of practice, support nursing research and ensure appropriate nursing audit mechanisms are in place.
• Work closely with Hotel Services to implement and monitor the NHS Clean Hospitals programme for cleanliness standards.
• Support the development of a learning culture, fostering continuous quality improvement and staff learning opportunities.

There’s never been a more exciting time to join TeamQEH. We’re working on a once‑in‑a‑generation opportunity to build a new state‑of‑the‑art hospital due to open in 2031/32 and are also carrying out one of the biggest pieces of digital transformation work we’ve ever undertaken. Our new electronic patient record (EPR) will replace paper-based records from 2026, leading to safer, joined‑up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community‑based services to around 331,000 people across West and North Norfolk, North Cambridgeshire and South Lincolnshire.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, demonstrated by our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approximately 530 beds across 33 wards and newly built education and training facilities, a range of modern award‑winning centres, alongside a talented team ready to give you a warm welcome. We love working here and think you will too.

This advert closes on Thursday 13 Nov 2025