Maternity Support Worker

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal Surrey NHS Foundation Trust is seeking a Band 3 Maternity Support Worker to deliver direct clinical care to women and babies, work alongside midwives and obstetricians, and help maintain safe and efficient antenatal, theatre and postnatal wards.

The role emphasises leadership, change management, and proactive workload prioritisation within a busy maternity environment, with a focus on patient experience and multidisciplinary collaboration.

Qualifications

• Band 3 MSW role involves delivering direct clinical care to women and babies in maternity services.
• May act as a point of contact for women and families and signpost to wider support organisations.
• Reports to registered practitioners for delegated care and documents outcomes in the patient record.

Responsibilities

• Deliver direct clinical care to women and babies in maternity services.
• Support midwives and obstetricians with general duties to ensure safe, efficient ward operation.
• Prioritise workload and document care outcomes in patient records.

Skills

Leadership

Change management

Time management

Job description

The maternity support Worker will ensure a positive patient experience for women attending the maternity department, supporting the midwives and obstetricians with general duties and ensuring the safe and efficient running of the antenatal ward, theatres and postnatal ward., The Maternity Support Worker will primarily work alongside the Midwives and other speciality teams in both the hospital and the community setting.

Band 3 MSW's provide direct delivery of clinical care to all women and babies accessing maternity services and may be based within specialist and integrated teams such as in theatre, fetal medicine units and community hubs.

Band 3 MSW's may serve as a point of contact/support for women and their families and provide clinical, physical, psychological and emotional care and support. Alongside this they provide appropriate information and, where necessary, signpost to wider support organisations. They report to registered practitioners where planned delegated care has been provided.

The role holder reflects on and actively seeks ways to improve their own performance. They demonstrate qualities of leadership, supporting change management, as well as offering comments and suggestions for improvements to procedures or service development. They prioritise their own workload to ensure timely completion of tasks delegated to them, for reporting to registered practitioners and documenting outcomes of care offered and/or provided on the Trusts patient record.

If you are organised & self-motivated and enjoy the challenge of a busy fast paced ever changing environment then please apply to join our team and ensure safe and effective care for women through their pregnancy, childbirth and postnatal journey.

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.