Maternity & Neonates Service Manager

London North West University Healthcare NHS Trust; Harrow; On-site; GBP 53,000 - 61,000; Full time

Job summary

A leading UK NHS Trust is hiring a Maternity & Neonates Service Manager in Harrow, responsible for operational and governance support to achieve strategic goals. The role requires NHS operational management experience at Band 6 or above, alongside strong leadership and project management skills. Candidates should be educated to degree level or equivalent. This full-time permanent position offers a competitive salary of £53,751 to £60,651 per year.

Qualifications

• Degree or equivalent education required.
• Continued professional development is essential.
• Experience with NHS operational management at Band 6 or above.

Responsibilities

• Ensure safe and smooth service delivery as per Trust commitments.
• Prepare and action improvement plans to enhance care quality.
• Deliver relevant performance targets and service line reporting.

Skills

NHS operational management experience

Staff management and leadership

Project management within the NHS

Building rapport with clinical teams

Writing quality reports

IT literate

Education

Educated to degree level or equivalent

Evidence of continued professional development

Project management

Job description

London North West University Healthcare NHS Trust

Maternity & Neonates Service Manager

The closing date is 30 December 2025

Work in partnership with the General Manager, Obstetricians and Midwifery team, to provide both operational and governance business support and support in the development and implementation of the Service's strategic objectives.

Main duties of the job

• Responsible for the overall safe and smooth delivery of identified services as set out in the Trust business plan, national service frameworks and contractual commitments with CCGs and NHS England
• Prepare and action improvement plans as and when required to improve the quality of care and patient experience
• Responsible for delivering relevant performance targets and metrics, including clinical outcome objectives and service line reporting
• Support the Specialty Manager to facilitate service provision across sites, ensuring the Trust offers a safe, effective, well‑led, responsive and caring service. In doing so, meet KPIs and quality indicators set by commissioners locally and nationally
• Ensure that public and patient user views are considered in the planning and monitoring of services
• Engage and influence senior clinical team in the achievement of service objectives

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top‑rated hyper‑acute stroke unit and one of only three hyper‑acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education & Qualifications

• Educated to degree level or equivalent
• Evidence of continued professional development
• Project management
• Evidence of continuing Professional development e.g. Masters

Knowledge & Experience

• NHS operational management experience at Band 6 or above and up‑to‑date knowledge of NHS policy
• Staff management and leadership experience
• Experience of project management within the NHS
• Involvement in budget Management
• Experience in assistance with delivering NHS targets
• Experience of building rapport and credibility with senior clinical and managerial teams in the delivery of performance targets, service delivery and change programmes
• Thorough understanding of risk, governance and maternity quality agenda
• Experience of working within Maternity Services
• Experience of undertaking governance related activities such as managing complaints or incidents

Skills, Abilities & Attributes

• Demonstrable experience of writing quality reports
• Ability to cope with large workloads, work under pressure, prioritise and meet deadlines
• Relevant training or experience of coaching staff
• IT literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park/Central Middlesex/Ealing hospitals

Contract

Permanent

Working pattern

Full‑time

Reference number

337-NP-9274DG

Job locations

Northwick Park/Central Middlesex/Ealing hospitals

Salary

£53,751 to £60,651 a year inclusive of HCAS pro‑rata