Maternity Link Support Worker Neurodiversity

Birmingham-Women; Metchley; On-site; GBP 28,000 - 31,000; Full time

Job summary

Birmingham Women's and Children's NHS Foundation Trust is seeking a Maternity Link Support Worker to support the LMNS and improve maternity outcomes for pregnant women, particularly from diverse communities.

You will work with Community Midwifery Teams and other partners to deliver continuity of care, signpost services, and promote health and wellbeing across pregnancy, with opportunities to influence service development.

Qualifications

• NVQ Level 3 in Health care or equivalent.
• GCSE English or equivalent literacy qualification.
• Level 3 Certificate in Community Interpreting or equivalent.
• Level 3 Award in British Sign Language or equivalent.
• Trained in Making Every Contact Count (MECC) and Motivational Interviewing.

Responsibilities

• Provide support to pregnant women, including those from ethnic minority communities.
• Coordinate with Community Midwifery Teams and Continuity of Carer services.
• Deliver health messages and signpost to appropriate services.
• Help implement maternity initiatives and ensure accessible, inclusive care.

Education

NVQ Level 3 in Health care or equivalent

GCSE English

Level 3 Certificate in Community Interpreting or equivalent

Level 3 Award in British Sign Language or equivalent

Trained in Making Every Contact Count

Motivational Interviewing

Job description

Search through the open vacancies at Birmingham Women’s and Children’s.

This is YOUR place

• To be at the heart of brilliant care for women, children and young people.
• Where innovation, compassion, and opportunity meet to help transform lives.
• To make a unique impact from day one. As one of only two centres in the UK for women, children, and young people, this is where you can help bring prize-winning discoveries and game-changing innovations to life.
• To grow a thriving career and unlock your potential. Our unique and vast specialisms provide opportunities you won’t find anywhere else. No matter the career path you choose – you’ll have unwavering support for your ambition and a real investment in your learning.
• To discover a community of support. Where our strength comes from our people, who come from every walk of life and who work shoulder-to-shoulder across every discipline. Here, you’ll find a deep camaraderie and the support to take control of your career and find your passion – on the best days, and the toughest.

This is Birmingham Women’s and Children’s Trust.

This is your place, our place, the place.

Maternity Link Support Worker Neurodiversity

NHS AfC: Band 4

Main area Maternity Grade NHS AfC: Band 4 Contract Fixed term: 12 months (FTC) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 284-26-8370094-CONH

Site BSOL LMNS Programme Management Office Town Birmingham Salary £28,392 - £31,157 per annum Salary period Yearly Closing 13/11/2026 23:59 Interview date 17/11/2026

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

The Maternity Link Support Worker (MLSW) will support the Birmingham and Solihull Local Maternity and Neonatal System (LMNS) to improve outcomes for pregnant women from ethnic minority communities. Working with Community Midwifery Teams, Continuity of Carer teams, and community organisations, the post holder will support the delivery of key maternity initiatives, including Continuity of Carer, the Saving Babies' Lives Care Bundle, and Personalised Care and Support Plans.

The MLSW will provide person-centred support to women and their families throughout pregnancy, promoting health and wellbeing, encouraging healthy lifestyle choices, and signposting to appropriate services. The role will involve working proactively with women and their households to ensure maternity care is accessible, inclusive, and responsive to individual needs.

The post holder will deliver health messages through community engagement, outreach activities, and a range of communication methods to improve access to care and maternity outcomes. They will act as an advocate for women and families, build trusted relationships, support informed decision-making, and ensure the views of diverse communities are represented in service development.

As part of the LMNS, the MLSW will contribute to the delivery of the National Maternity Improvement Programme and the recommendations of Better Births, helping to provide safer, personalised, and equitable maternity care across Birmingham and Solihull.

Main duties of the job

You will have responsibility for managing a caseload, dealing with referrals, signposting, or referring people to specialist services, connecting people with community services to sustain seamless maternity care, providing continuity for their maternity health care and wellbeing needs.

Your role involves working with people who might be experiencing issues with access to services connected to complex issues, so you will need good listening and communication skills and be able to build effective partnerships with a wide range of organisations and community groups. Being proactive forming a network with other maternity co-Link Workers and primary care network Link Workers to navigate the woman to the right help/ service.

The MLSW will be required to manage their time effectively to meet the needs of the women and their families in addition to service needs as required across the LMNS.

The job outline highlights the main areas of responsibilities for the post but is not exhaustive. It is expected that in line with the development of the LMNS and the role, additional responsibilities that are commensurate to the role will be added to this role outline, to reflect the changing environment of the LMNS and maternity care system.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Qualifications

• NVQ Level 3 in Health care or equivalent
• Key Skills – literacy/numeracy
• GCSE pass in English Language or equivalent
• Trained in Making Every Contact Count and Motivational Interviewing
• Level 3 Certificate in Community Interpreting or equivalent
• Level 3 Award in British Sign Language or equivalent

KNOWLEDGE & NATURE OF EXPERIENCE

• Experience of providing support to women/birthing people with neurodiversity aligned to their social needs
• Experience working with pregnant women
• Previous experience in healthcare in the NHS
• Baby friendly standards training certificate
• Audit skills
• Evidence of working with vulnerable patients requiring specialist support

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

• Excellent and accurate data entry skills
• Experience of BadgerNet or patient records management system
• European Computer Driving License certification, or equivalent

Sponsorship:

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI):

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

Reasonable Adjustments:

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.