Maternity Experience Midwife

James Paget University Hospitals NHS Foundation Trust; Great Yarmouth; On-site; GBP 35,000 - 47,000; Full time

Job summary

James Paget University Hospitals NHS Foundation Trust is seeking an experienced post holder to coordinate the interface between women and birthing people, families, and the Senior Maternity Management Team. The role ensures that patient voices are heard within the maternity service and shapes service development.

The post holder will embed patient views in governance, coordinate debriefing and complaints, and deliver key initiatives such as surveys and listening events, always applying an equity

Job description

The post holder has an important role within the maternity service of coordinating the interface between the women and birthing people and families that use the maternity service and the Senior Maternity Management Team., The post holder will work closely with the Senior Maternity Management team to ensure that the depth and breadth of techniques are implemented and explored to ensure that women and birthing people have a voice within the maternity service.

The post holder will be expected to integrate patient views in a variety of ways embedding this within the Maternity service's governance structure and processes.

The post holder will be involved in coordinating the debriefing service and complaints.

They will also be involved in delivering key initiatives to ensure that women/persons and their families have the opportunity to make their voice heard and influence change and future direction of the maternity service via surveys, collaborating with the Maternity & Neonatal Voices Partnership and other forms of direct engagement such as facilitating listening and outreach events. They will work using an equity and equality lens to ensure that marginalised voices have the opportunity to be heard.

The post holder will be required to ensure that any change or lessons learned are appropriately escalated and discussed with those providing the maternity service to enable learning to take place.

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.