Matchday Steward (Spectator safety qualified/enrolled)

inploi; Burnley; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A leading event support company is seeking enthusiastic individuals for the role of Matchday Steward at Turf Moor, home of Burnley FC. This role offers flexible hours on match days, with responsibilities such as ensuring safety and security, scanning tickets, and directing crowds. Candidates must have or be enrolled in a Level 2 NVQ in Spectator Safety. Join a dynamic team and enjoy competitive pay of £12.70 per hour.

Benefits

Competitive hourly rate

Access to Company Pension Scheme

Career development opportunities

Employee Assistance Program

Refer a Friend Scheme

Qualifications

• Must hold or be enrolled on Level 2 NVQ in Spectator Safety.
• Must be friendly, professional, and motivated.
• Experience in events or customer interaction is ideal.

Responsibilities

• Ensure safety and security at Turf Moor.
• Scan tickets and manage queues.
• Direct and assist spectators.

Skills

Reliability

Punctuality

Flexibility

Customer care experience

Approachability

Education

Level 2 NVQ in Spectator Safety

Job description

Matchday Steward - Carlisle Support Services, Working in Partnership with Burnley Football Club

PLEASE NOTE YOU MUST ALREADY HOLD OR BE ENROLLED ONTO LEVEL 2/3 SPECTATOR SAFETY QUALIFICATION- WITH A CERTIFCATE TO PROVE IF COMPLETE OR LEARNER NUMBER IF ENROLLED

If you hold an SIA license, please do not apply for this role. Instead, please apply using this link: https://recruitment.carlislesupportservices.com/members/?j=1946

The benefits

A competitive hourly rate of pay – paid monthly

Access to Company Pension Scheme after qualifying period

Wagestream - financial flexibility and instant access to earned and authorised wages

Clear Career Pathways- The opportunity to level up your career with 58% of salaried roles filled by our internal candidates, there’s a chance for everyone

Full induction, ongoing training, and career development

Quality kit and uniform, everything you need to perform your role effectively

Employee Assistance Program

Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious client, Burnley FC. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed. Join us as Burnley FC rejoin the Premier League, with big names sure to visit Turf Moor.

Location: Turf Moor- Home of Burnley FC (BB10 4BX)- Opportunities to work across other events venues across Leeds, Manchester and Huddersfield

Pay: £12.70 per hour

Hours: Working on a casual basis on match/event days you have the ability to be flexible around your current commitments.

Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts for home games or Ad-hoc events at the stadium .

Football and events take place evenings and weekends only.

Your core role will be to ensure the safety and security of everyone in Turf Moor this could include, but not limited to;

• Scanning tickets
• Directing spectators
• Monitoring crowds
• Managing queues

We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues. If wanted, we are also able to offer opportunities to work at some of our iconic event venues across the UK, including similar roles at venues in Huddersfield, Manchester and Liverpool - as well as further afield if you are willing to travel (funded).

As event steward you must hold, already be enrolled on Level 2 NVQ in Spectator Safety

The ideal candidate

Reliable, punctual, flexible, and smart in appearance

Friendly, approachable, and always professional

Enthusiastic and motivated to do a great job

Ideally some experience an events environment or a customer care role

Able to interact with clients and customers in a positive manner

Level 2 certificate in Spectator Safety- complete or enrolled

Willing to work at other Carlisle Events venues across the region (desirable)

Successful candidates will need to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.