Master Technician

Automotive Recruitment Consultants Ltd; Nuneaton; On-site; GBP 45,000 - 50,000; Full time

Job summary

A reputable automotive recruitment agency is seeking a Master Technician in Nuneaton. This role involves vehicle diagnosis, maintaining high customer satisfaction, and ensuring quality standards within a modern franchised dealership. Candidates should have a relevant qualification, preferably franchise experience, and a valid UK driving license. Competitive salary and ongoing training are offered alongside a performance-related bonus.

Benefits

22 days holidays plus bank holidays

Ongoing training opportunities

Career progression

Individual performance-related bonus

Qualifications

• Must possess a relevant formal qualification for the role.
• Franchise experience is ideal, but ongoing manufacturer training will be provided.
• Must be solution-focused and efficient in diagnostics and repairs.

Responsibilities

• Achieve the highest possible customer satisfaction levels.
• Maintain high level of technical knowledge and compliance.
• Consistently maintain high levels of efficiency.
• Uphold quality standards and meet customer expectations.
• Ensure compliance with the Vehicle Health Check process.
• Maintain work area and tools to high standards.

Skills

Following Instructions and Procedures

Analysing

Enjoy new knowledge

Applying Expertise and Technology

Full valid UK driving license

Education

Relevant formal qualification

Job description

Master Technician Nuneaton

Monday to Friday

4 day week available if required

SALARY £45K - £50K OTE

Preferably a Stellantis trained tech although retraining can be arranged

Our Clients based in the West Midlands are looking for a Master Technician for their modern franchised dealership.

Being a solution focused and efficient Technician, you will carry out vehicle diagnosis and repair. Your relevant and updated knowledge will provide support and contribute to the development of skills and working methods of the productive team. As a Master Technician you will enjoy spending most of your time in our workshop maintaining vehicles to the high standards. Vehicle Health Checks are completed on all cars, you will ensure the electronic check is accurate and up to date. You will be responsible for ensuring all jobs are completed within agreed time frames and that a high level of productivity is maintained. Analysis, diagnostics and road testing vehicles are also part of this role.

As a local West Midlands Privately owned group we continue to grow and we are looking for experienced vehicle technicians to help us achieve outstanding Customer Satisfaction. Ideally you will have Franchise experience; however, manufacturer training will be on-going for the successful candidate. You will possess a relevant formal qualification for this role. This opportunity is ideal for an individual who is looking to progress their career within a franchised environment and has the desire and ability to deliver outstanding customer satisfaction results and to work to and achieve targets and objectives.

We are looking for individuals who possess the following competencies:

• Following Instructions and Procedures
• Analysing
• Enjoy new knowledge
• Applying Expertise and Technology
• A full, valid UK driving license

Role & Responsibilities

The key responsibilities of this role are as follows:

• Customer Satisfaction (CSI): To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means Customers would not consider using our competitors.
• Technical Knowledge: To maintain high level of technical knowledge and ensure you are compliant with manufacturer training requirements.
• Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs. hours attended).
• Quality: To uphold Company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
• Delivering our Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write ups are clear and concise specifying Fault Cause & Rectification.
• Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all health and safety regulations and that customer vehicles are appropriately protected while in our care.

What you can expect:

If you are successful you can look forward to 22 days holidays plus bank holidays, ongoing training opportunities, career progression, competitive salary and individual performance-related bonus. Our client is proud to say that 98% of our customers would recommend them. If you are interested in joining a privately owned company with a passion for our teams and customers then please apply.

On-going training opportunities, career progression, competitive salary and individual performance-related bonus.

• In return you will be rewarded with an excellent salary package and the opportunity to work for a great company with very good long term prospects.
• For further information or to apply please send your CV with a short covering note to Emma Curtis at [e-mail], or call 07834583994