Master Technician

Shelbourne Motors; Craigavon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading motor retailer in Northern Ireland is seeking a Master Technician to diagnose and repair mechanical and electrical faults on cars. The ideal candidate will have strong diagnostic skills, a proven track record in vehicle maintenance, and a passion for customer service. This role offers ongoing training and a supportive team environment focused on excellence.

Benefits

30 days annual leave

Employee Referral Programme

Long Service Awards

Company Events

Free parking

Employee Discounts

Qualifications

• Minimum of Light Vehicle Maintenance Level 3 with proven work experience with leading vehicle manufacturers.
• Ability to work both independently and as part of a team.
• Strong communication skills to liaise with manufacturers and customers.

Responsibilities

• Diagnosing and repairing mechanical and electrical faults on customers’ cars.
• Maintaining records to manufacturer requirements.
• Training other team members in diagnostic and repair methods.

Skills

Light Vehicle Maintenance Level 3 or equivalent

Vehicle Diagnostic

Driving Licence

Master Level Qualification

Willingness to train to Master Technician Level

Education

Light Vehicle Maintenance Level 3

Job description

Shelbourne Motors is renowned as being one of the most progressive motors retailers in Northern Ireland & proudly supplies vehicles to hundreds of customers every month offering an industry leading customer experience. At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but who elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role, equipped to contribute to our shared vision of growth and success. We’re not just hiring for today – we’re building for tomorrow, one exceptional hire at a time.

The Role

As a Shelbourne Motors Master Technician, you will be responsible for accurately diagnosing and repairing a wide range of mechanical and electrical faults on customers’ cars. You must ensure a fantastic standard of work and aim for a first‑time fix, every time. This is a great opportunity for a Master Technician who is looking to keep up to date with modern vehicle technologies and develop skills in a multi‑franchise environment (manufacturers include Nissan and Toyota). Ongoing training is available for the right candidate.

Location

Vacancy in Newry or Portadown, working in with prestigious franchises such as Toyota, Kia, Renault/Dacia, Nissan & Maxus

Hours of Work

Part Time Working hours considered for experienced candidates.

Full Time Hours

Monday - Friday 8.30am - 5.00pm plus 1 Saturday 9.00am - 1.00pm per month

Day‑to‑day duties

• Inspecting vehicle engine and mechanical/electrical components and diagnosing issues accurately, using computer‑based diagnostic equipment.
• Repairing or replacing broken or defective parts and confirming that defects have been resolved.
• Training other members of the team in various diagnostic and repair methods.
• Liaising with the vehicle manufacturer and customers to accurately communicate faults and repairs needed.
• Recording test results and findings and maintaining records to manufacturer requirements.
• Assisting in workshop planning and the pre‑diagnosis of vehicle faults, including the speculative ordering of parts, to ensure a first‑time fix.
• Road testing vehicles to check repairs.

Essential skills

• A minimum of Light Vehicle Maintenance Level 3 and solid, proven work experience with one of the leading vehicle manufacturers, achieving Diagnostic/Master level.
• Ability to work in a competent and efficient manner both as part of a team and independently.
• Ability to follow checklists and ensure that all procedures are completed.
• High levels of accuracy and attention to detail.
• Ability to follow instructions and listening skills.
• A high level of organisation.
• Strong communication skills to liaise with manufacturers and customers.
• An understanding of great customer service.
• A full UK driving licence.

Skills

• Light Vehicle Maintenance Level 3 or equivalent
• Vehicle Diagnostic
• Driving Licence
• Master Level Qualification
• Willingness to train to Master Technician Level

Benefits

• 30 days annual leave
• Employee Referral Programme
• Long Service Awards
• Company Events
• Free parking
• Employee Discounts

If you have what it takes to join the Shelbourne Motors and feel that you will be an asset to our company, we would love to hear from you.