Master Technician

Stellantis &You; Coventry; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company Car Scheme

Exclusive discounts on new cars

Generous employer pension contribution

22 to 26 days annual leave

Single Private Medical Insurance

Employee Assistance Programme

Job summary

Stellantis &You is looking for a skilled Master Technician in Coventry, UK. The candidate will specialize in diagnosing complex vehicle issues, performing routine services, and ensuring high-quality repairs to enhance customer satisfaction. The role requires an NVQ in Motor Vehicle Technology at Level 3 as a minimum, with opportunities for ongoing training and development. Attractive perks include a company car scheme, generous pension contributions, annual leave up to 26 days, and various discounts and employee benefits, making it a great opportunity to join a dynamic team.

Qualifications

• Experience in diagnosing complex vehicle systems.
• Proficient in vehicle maintenance and repairs.
• Commitment to continuous learning and development.

Responsibilities

• Diagnose complex symptoms across the vehicle systems.
• Ensure quality and first-time fixes for customers.
• Lead and assist colleagues in technical tasks.
• Communicate effectively with customers about their vehicles.
• Complete vehicle health checks and MOTs.

Skills

Technical Diagnostics

Vehicle Systems Knowledge

Customer Communication

Team Leadership

Education

NVQ in Motor Vehicle Technology (IMI or City & Guilds Level 3)

Job description

We are looking for an experienced vehicle technician, at the forefront of technical and diagnostic ability to spearhead our technical excellence across the Stellantis products, including Hybrid, EV and soon Hydrogen vehicles. A passion to learn and share knowledge is essential to your work as part of a successful aftersales team.

You will need an NVQ in Motor Vehicle Technology through IMI or City & Guilds Level 3 as a minimum, as well as additional manufacturer training recognition.

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

• Company Car Scheme: up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included
• Company Discounts: exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres
• Pension: generous employer contribution of up to 7%
• Annual Holiday: 22 days of annual leave increasing to 26 with continued service, plus bank holidays
• Single Private Medical Insurance
• Reward Gateway: comprehensive discount portal with over 500 deals
• Family-Friendly Policies: enhanced maternity, paternity, and adoption leave provisions
• Employee Assistance Programme: counselling, practical information, and digital resources
• Occupational Health: commitment to physical, mental, and social well‑being for our Stellantis &You UK employees
• Personal Accident Insurance: worldwide personal accident cover as part of employee benefits package
• Training Opportunities: range of training initiatives and e-learning resources to support professional development
• Shared Incentive Plan: opportunity to invest in the Stellantis Group through our shared incentive plan
• Health Cash Plan: percentage of daily health expenses can be claimed
• Paid sick leave upon completion of Probationary period

Role Description:

• Diagnose complex symptoms across the whole range of vehicle systems, as well as conduct routine service & repairs.
• Ensure quality and a first‑time fix to delight our customers every time.
• Communicate with customers to fully understand their reported issue.
• Feedback resolutions to the Stellantis technical platforms.
• Develop your skills & knowledge to stay at the forefront of vehicle technology, including EV.
• Lead by example, continually demonstrating best practice to your colleagues.
• Assist and train your colleagues with technical assistance.
• Complete video vehicle health checks to highlight any issues & sell‑up opportunities.
• Maintain a clean & safe work bay.
• Complete MOTs in line with DVSA standards (if on job req).

A Day in the Life: I start my day by checking bookings for the near future where I make contact prior to the visit to gather more information to speed up the repair process on the day of booking. I then go to workshop control to collect my first job of the day. As a Master Technician I get involved with the majority of diagnostics appointments whereby the customer reports a fault and I am to determine the cause and what is required to rectify the problem. When parts have been delivered I then complete the repairs.

Whilst doing this level of work I will task my apprentice with tasks such as checking the vehicle’s tyre pressures and carrying out vehicle health checks.

Not every day is the same for me but I like to keep a structure in place, I love the challenge of the role and the tests that it brings even after 36 years of employment.

£1500 Sign On Bonus from 1st September 2025

• £250 once accredited Stellantis &You
• Additional efficiency and quality bonuses
• Career Opportunity in a manufacturer owned dealership
• Additional £91 per month salary uplift for MOT qualified technicians

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, LeapMotor and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry‑leading benefits package alongside our competitive basic salary and bonus opportunities.

This is a great opportunity for you to become a key member of our workshop team.

An exciting new opportunity has come up here at our dealership as we’re on the lookout for a Master Technician to join our dynamic team.

As a Master Technician you will diagnose complex systems across the whole range of vehicle systems, as well as routine service and repairs. We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.

Benefits of a career with Stellantis &You UK

• Company car scheme – up to two vehicles
• Up to 7 % Employer Pension Contribution
• Annual Leave – 22 days increasing to 26 with continued service, plus bank holidays
• Exclusive retail discounts – through our Rewards Apps
• Enhanced Maternity, Paternity and Adoption Leave
• Employee Assistance Program