Master Sales Master Fitter

Pembrook Resourcing; England; On-site; GBP 60,000 - 70,000; Full time

Job summary

A premium golf retail company is seeking a Master Fitter to provide expert guidance and personalized fitting services. This role requires prior sales experience, excellent communication skills, and a passion for golf. The successful candidate will generate leads, manage client relationships, and support a high-performing team, with a salary between £60,000 and £70,000 annually.

Qualifications

• Prior experience in sales (car sales, retail, or customer service) is highly desirable.
• Excellent communication, interpersonal, and organizational skills.
• Familiarity with CRM systems or fitting software is advantageous.

Responsibilities

• Act as a brand ambassador greeting clients and providing guidance.
• Provide personalized data-driven fittings for optimal equipment.
• Manage fitting appointments and promotional lead generation.
• Execute the full sales administration process with accuracy.
• Work closely with the team to manage schedules and maximize revenue.

Skills

Customer service skills

Sales experience

Communication skills

Team player

Basic IT and Microsoft Office skills

Job description

Job Title: Master Fitter Perfect for Golf Enthusiasts

Overview

Are you a driven target-focused sales professional with a passion for golf We are looking for a Master Fitter who can combine expert golf club fitting skills with outstanding customer service and sales experience. This is an exciting opportunity for a car sales executive or retail sales professional looking to transition into a golf-focused career delivering premium personalized experiences for golfers of all levels.

The ideal candidate will be confident motivated and highly personable with a passion for golf a proven sales mindset and a commitment to providing the highest standards of service and professionalism.

Key Responsibilities

Customer Engagement & Sales

• Act as a brand ambassador greeting clients and providing expert guidance on PXG products pricing technology and styling.
• Build and nurture long-term relationships to foster customer loyalty and repeat business.
• Use consultative selling techniques to meet and exceed individual and team sales targets.
• Proactively follow up on orders client satisfaction and interest in upcoming promotions or events.
• Deliver exceptional service in-store and at off-site events.

Custom Club Fitting

• Provide personalized data-driven fittings to ensure clients are matched with the optimal equipment for their game.
• Maintain a strong understanding of PXG technology fitting methodology and product specifications.
• Accurately gather fitting data and provide follow-up materials including spec sheets and Trackman reports.
• Schedule and manage fitting appointments supporting the fitting team through effective communication.

Lead Generation & Pipeline Management

• Proactively fill fitting bays using multiple lead-generation channels.
• Promote the Introducer Program and maintain regular communication with accounts.
• Generate event-based leads via demo days activations and golf events.
• Re-engage past customers for spec checks promotions and new product releases.
• Track and monitor lead conversion to ensure all opportunities are followed up.

Sales Administration & Outreach

• Execute the full sales administration process with accuracy and professionalism.
• Conduct pre-appointment calls send post-fitting reports and follow up with unconverted leads.
• Maintain up-to-date customer records for future engagement and marketing initiatives.

Operational & Retail Support

• Process transactions including payments refunds and special orders.
• Keep fitting and retail areas organized and visually appealing; manage inventory and stock replenishment.
• Handle shipping receiving tagging and inventory transfers accurately.
• Assist with inventory counts and maintain accurate documentation.
• Manage front desk responsibilities and inbound customer calls as required.

Team Collaboration & Performance

• Work closely with the retail and fitting team to manage schedules and maximize revenue.
• Share fitting insights customer feedback and event outcomes to support a high-performing collaborative team.
• Uphold a positive can-do attitude and support personal and team development.

Experience & Qualifications

• Prior experience in sales (car sales retail or customer service) is highly desirable.
• A strong track record of generating leads closing sales and managing client relationships.
• Excellent communication interpersonal and organizational skills.
• Familiarity with CRM systems or fitting software is advantageous but not essential.
• Genuine passion for golf and delivering exceptional customer experiences.

Skills Required

• Professional positive and flexible attitude.
• Enthusiastic team player.
• Strong customer service skills.
• Excellent verbal and written communication.
• Basic IT and Microsoft Office skills.

Employment Type: Full-Time

Experience: years

Vacancy: 1

Yearly Salary: 60000 - 70000