Job Summary: Join our Finance Master Data team to manage and maintain accounting master data in SAP (PSP/PS/Cost & Profit Centers/Business Partners/Bank data). The role handles ServiceNow ticketing, SAP XI workflows, BAU_Master requests and supports AP/AR teams. Strong attention to detail, basic accounting knowledge and SAP/Excel skills required.
Key Responsibilities:
- A. Organizational & Project Structure Management (SAP PS / CO)
- Create, maintain and retire PSP elements, ETS PSP structures and project-related master data in SAP PS/CO modules.
- Configure and update Cost Centers and Profit Centers; ensure correct assignment to GL accounts and projects for accurate cost posting.
- Validate project start/end dates, status, WBS linking and ensure master data changes are reflected in budgeting and reporting.
- Coordinate with Project Managers and PMO for project code creation and naming conventions.
- B. Business Partner (BP) Master Data
- Create, update and block Business Partners (Vendors / Customers) in SAP (BP role mapping - FI, AP, AR).
- Verify vendor/customer details: legal name, address, TIN/BIN (where applicable), VAT registration, bank details, contact and remittance information.
- Validate submitted tax documents (TIN certificates, VAT registration, trade license) and flag missing/invalid documents; coordinate with Tax/Compliance teams for higher-risk cases.
- Apply data validation rules (duplicate check, blacklisted vendors, sanctioned parties).
- C. Bank & Payment Master Data
- Create and maintain vendor/customer bank accounts in SAP.
- Process BAU_Master requests: update payment terms, bank account changes, signatory/owner validations, and ensure dual-control approvals per authorization matrix.
- Liaise with Treasury/Finance to validate beneficiary changes and pre-checks before payments.
- D. SAP System Processes & Workflow
- Monitor and process SAP XI and middleware messages for master data syncs across landscapes (DEV → QA → PROD).
- Maintain approver routing and workflow rules for master data change requests.
- Validate workflow failures, reprocess messages, and raise change tickets to BASIS/Integration teams as needed.
- E. Request / Incident Handling (ServiceNow)
- Manage incoming master data requests and incidents in ServiceNow: triage, assign, resolve, document resolution steps, and meet SLA targets.
- Escalate complex tickets to Senior specialist or external support and maintain ticket status updates.
- Prepare weekly ticket reports and trend analysis (repetitive issues, root cause).
- F. Controls, Documentation & Compliance
- Maintain master data logs, change history, and approval evidence for audit trails.
- Support internal and external audits with master data extracts, reconciliations, and response to queries.
- Implement and follow master data governance policies: naming standards, mandatory fields, TIN/VAT validation, duplicate prevention.
- G. Cross-Functional Collaboration
- Work with AP, AR, GL, Treasury, Tax, IT & PMO to ensure data quality and resolve exceptions.
- Support month-end and year-end processes where master data changes impact reporting.
- H. Continuous Improvement
- Propose process improvements, automation opportunities (templates, validations, RPA candidates) and help drive data quality initiatives.
- Participate in testing for SAP changes, patches, or rollouts affecting master data.