Massage Therapist

Harrods; City of Westminster; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

In-store discount

22 days annual leave

Birthday off

Season ticket loan

Health service access

Discounts for gym/restaurants/hotels

Job summary

Harrods Hair and Beauty Salon in London is seeking an experienced Massage Therapist to deliver holistic and relaxation treatments on a 30-hour weekly schedule, within a luxury setting. You will build rapport with a high-end clientele, maintain discretion, and advise on treatments and products while upholding the highest standards of service and confidentiality.

The role requires CIDESCO/CIBTAC or NVQ Level 3 in Beauty Therapy and at least five years’ experience in a similar role, with strong

Qualifications

• Must hold CIDESCO, CIBTAC or NVQ Level 3 in Beauty Therapy.
• Minimum of 5 years’ massage experience in a luxury/salon environment.
• Ability to work with a high-end clientele and maintain discretion.

Responsibilities

• Deliver a wide range of massage treatments with a focus on holistic and relaxation techniques.
• Build rapport with clients and maintain confidentiality.
• Advise clients on treatments and products to suit their needs.

Skills

Client communication

Discretion

Massage expertise

High-end clientelling

Education

CIDESCO / CIBTAC / NVQ Level 3 Beauty Therapy

Job description

Our Hair and Beauty Salon is looking for an experienced Massage Therapist with strong skills in holistic and relaxation massage techniques, to bring their expertise to the team on a 30‑hour weekly basis.

The Salon itself is a serene and tranquil beauty space, giving unrivalled access to exclusive treatments and must-have products from the world’s most innovative beauty brands.

About the Role

In this role, you will be responsible for delivering a wide range of massage treatments, therefore demonstrated experience within these services is crucial. You will build excellent rapport with clients, creating a trusted and welcoming environment, while working closely with the team to ensure the highest standards of service and confidentiality at all times.

Amongst the fast pace of the salon, you will create an intimate and calm experience for the client, whilst showing a sensitive and attentive nature towards them. You will also provide your expertise in advising the right products and treatments for your client.

About You

You will have experience working within a luxury market with exposure to a high-end clientele, whilst upholding a high standard of discretion. You will be committed to carrying out massage treatments with due care, attention and sensitivity to the patient’s needs while building a loyal client base.

You will also need:

• To be qualified in CIDESCO, CIBTAC or NVQ Level 3 in Beauty Therapy.
• At least 5 years’ experience as a Massage Therapist or in a similar role.
• To demonstrate an interest and knowledge of market trends.
• The ability to perform treatments on both male and female clients.
• The ability to communicate effectively with clients and co-workers alike.
• Extensive knowledge of our treatments, services and products within our Salon.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Our benefits package reflects the value you bring to our business. It includes up to 33% in-store discount, 22 days’ annual leave, additional birthday off, season ticket loan, full access to our corporate health service and corporate discount for gym membership, restaurants, hotels and more.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information:

Time Type:

Permanent

Department:

Hair & Beauty Face Retail (Minu Bhudia)