Mash Coordinator

Nottingham Citycare Partnership Cic; Nottingham; On-site; GBP 42,000 - 56,000; Full time

Job summary

Nottingham Citycare Partnership Cic is seeking a highly experienced safeguarding professional to coordinate the MASH Health Team within the City safeguarding hub. The role involves joint work with police, social care and other agencies to safeguard adults, children and families.

The post requires robust safeguarding knowledge, strategic multi-agency engagement and a solution-focused approach to ensure timely interventions and information sharing, with interviews anticipated in early October 2026.

Qualifications

• Sound working knowledge regarding the recognition and impact of abuse and neglect, capacity, and consent.
• Ability to represent the organisation and work with safeguarding leads.
• Experience leading change within safeguarding services.
• Proven ability to manage complex safeguarding problems.
• Experience of multi-agency working with partners.

Responsibilities

• Co-ordinate CityCare's contribution to the MASH Health within the Partnership.
• Ensure timely review and sharing of health information with social care when safeguarding concerns arise.
• Attend strategy discussions as health representative and contribute to multi-agency decisions.
• Record and share domestic abuse notifications with appropriate services in line with policies.
• Support safeguarding training and development across the organisation.

Skills

Safeguarding knowledge

Multi-agency collaboration

Communication skills

Leadership

Problem solving

Education

First level registered health professional

Job description

Job summary

Are you passionate about promoting the welfare and safety of adults, children and young people, and survivors of domestic abuse? An exciting opportunity has arisen for a registered health professional with experience in safeguarding to work in Nottinghamshire Countys Multi Agency Safeguarding Hub (MASH).

The post will provide the successful candidate the opportunity to work within a multi-agency team in partnership with a range of agencies from across the safeguarding partnership, such as the Police and Adult and Childrens Services.

You will coordinate and undertake operational management within the MASH, sharing relevant health information to help ensure that adults, children and young people in Nottingham City receive the right help at the right time.

The post holder will need to have robust safeguarding knowledge, and a solution-focused approach which will enable them to develop effective professional relationships with safeguarding partners. You will have experience working directly with adults, children and families - applying safeguarding policy and processes.

Interviews are expected to be held on 8th October 2026.

Main duties of the job

The MASH Coordinator will be responsible for the coordination and delivery of CityCares key functions within the MASH including:

• The day to day operational management of the MASH Health Team, allocating the workload and prioritising work accordingly.
• Ensuring health records are reviewed, analysed, and relevant information shared with Children and adults Social Care in a timely manner where there are safeguarding concerns, domestic abuse incidents, or a request for additional support services has been made.
• Attending strategy discussions as the health representative where there are concerns that an adult or child has, or is likely to suffer, significant harm. You will contribute to the multi-agency decision making process, including any immediate or short-term actions required to safeguard the adult or child.
• Ensuring domestic abuse notifications are reviewed and recorded on SystmOne and are shared with the appropriate services.
• Adherence to CityCares safeguarding and domestic sexual violence and abuse (DSVA) processes and policies, current legislation, and national and local guidance/procedures.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on [e-mail] . CityCare is committed to the protection of vulnerable adults and children.

Job responsibilities

Job Purpose

• Co-ordination of services to contribute to the protection of adult, children and adults at risk.
• In your capacity as the coordinator, you will have day to day operational management responsibility for MASH Health within the Partnership, ensuring our positive relationships are sustained and developed.
• Working in partnership is a key element of this role and recognises how critical this approach is in all aspects of safeguarding.
• Appropriate and relevant information is shared with partner agencies ensuring outcomes/ decisions are clearly documented and demonstrate compliance with Caldicott Principles, using MASH Information Sharing Agreement
• Information-based risk assessment and decision making
• Implementation and development of safeguarding practice across CityCare, ensuring robust processes and procedures are in place within the MASH
• Development of reviews and implementation of action plans and lessons learned across the organisation.
• Contribution to safeguarding training strategy.

Dimensions

The post holder will be responsible for security of goods/equipment needed for training projector, screen, questionnaires.

This post does not hold any financial or budgetary responsibilities however the role is required to work with the Lead professional for safeguarding children and Head of Safeguarding/Named Nurse to ensure that the service works in the most efficient, effective, and productive ways possible.

The post holders primary base will be Oak House however the post holder may have to travel across the city and county to other venues if required.

Key Responsibilities

• To co-ordinate CityCare's contribution to County MASH Health.
• Co-ordinate CityCare's response to safeguarding within a multiagency setting with a wide range of agencies.
• Analysis of all City health records, producing and presenting effective summaries, often complex information, in a clear and concise manner. This will be done in line with the MASH Information Sharing Agreement
• The post holder will influence, negotiate, and respectfully challenge when there are disagreements or polarization. In addition, the post holder will support, direct and advocate for CityCares staff within the MASH when issues arise.
• To provide and receive complex and sensitive information concerning patients medical information.Following notification of cases, the post holder will be able to work autonomously and organise and prioritise the workflow within the MASH, allocating accordingly.
• You will be able to use appropriate evidenced based tools to assess the physical and emotional wellbeing of adults, babies, children, young people, and families.
• Demonstrate excellent communication, initiative, organisational and interpersonal skills and be able to work flexibly in a multiagency team setting.
• Ensure clear, accurate and up to date recording of information on SystmOne as per local record keeping policy.
• To work in partnership with adults, children, young people, and families and with local partners across the Nottinghamshire Safeguarding Childrens Partnership, statutory and voluntary agencies.
• To access and participate in safeguarding supervision.
• To collate data and prepare reports monthly to support the Named Nurse/Head of Safeguarding.
• Actively encourage and support clinical staff to adopt a think family approach and consider the needs of dependents when providing care.
• Support and advise on the safeguarding incident, reporting and management process.
• Actively contribute to working groups and other relevant corporate and service delivery groups and committees to achieve positive outcomes in relation to Safeguarding.
• Advise, inform and elevate safeguarding concerns to their manager regarding all matters of safeguarding as appropriate.
• Report verbally and in writing any accidents, complaints, untoward incidents and near misses as per policy.
• To assist with the MARAC process and supporting CityCare's contribution to this function

Communication

• To promote equality, diversity, and the rights of the patients, public and colleagues thus always treating all with dignity and respect.
• Ensure the team meets commissioned targets and understand key performance indicators and service delivery.
• To participate in research, audit, and public engagement activities to ensure appropriate, safe and evidence-based practice is maintained.
• To undertake mentorship, preceptorship, and clinical supervision where necessary. Contribute to the appraisal, development, and monitoring of performance of team members, induct and mentor staff and students.
• To attend essential, mandatory, and appropriate training courses and meetings, thus keeping professional development current. Ensure practice is evidence based to maintain high quality, effective public health care.

Policies and Procedures

• Support the Safeguarding Lead Professionals and the wider safeguarding community in the implementation of appropriate all safeguarding policies and procedures which are in line with local and national guidance.
• To support skill mix staff to assess their own work and give them clear and appropriate feedback.
• Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the Knowledge and Skills Framework for the role.

Training

• Contribute to the co-ordination, delivery, and evaluation of the CityCare safeguarding training strategy and programme, in conjunction with the Safeguarding team, and Safeguarding Partners.
• Participate in the delivery of multi-agency training where appropriate.

Monitoring

• Develop and co-ordinate systems of audit to monitor the agreed local and national policies and procedures, audits, and inspection to evaluate and improve the quality and effectiveness of safeguarding practice within CityCare.
• Assist with the collection of data for Child Safeguarding Practice Reviews, Safeguarding Adult Reviews, Domestic Homicide Reviews and Incident investigations including producing chronologies.
• Support the implementation of recommendations from internal and external safeguarding reviews.

Person Specification

Knowledge and skills

Essential

• Sound working knowledge regarding the recognition and impact of abuse and neglect, capacity, and consent.
• Reflective Practitioner and ability to facilitate reflective practice in others.
• Understanding of national policy in relation to safeguarding adults at risk, domestic abuse and safeguarding children.
• Good working knowledge of local safeguarding procedures.
• Ability to represent the organisation as appropriately delegated by safeguarding leads.
• Ability to be self‑motivating and work as an effective member of wider organisational teams.
• Ability to prioritise and deliver within tight timescales.
• Effective written and oral communication skills.
• Effective influencing and negotiating skills.
• Able to challenge poor practice and deal with conflict.
• Commitment to continuing professional development for self and others to support succession planning.
• Ability to recognise own need for support and supervision.
• Ability to exercise initiative.
• Adaptable and flexible.
• Self‑motivated.
• Emotional awareness and resilience.
• Demonstrates understanding of motivating and developing teams and individuals.
• Proven ability to manage complex problems.
• Ability to demonstrate an understanding and commitment to the current issues affecting the delivery of safeguarding services.
• Willingness to develop the range and scope of the post as services change.
• Knowledge of the principles of trauma‑informed practice and experience of implementing these principles in the practitioners own safeguarding practice or in previous organisations.
• Extensive safeguarding experience with responsibility for a safeguarding caseload.
• Experience of supporting change.
• Experience of Supervision.
• Experience of managing multi‑agency working / relationships.
• Sound working knowledge of safeguarding and its application.
• Extensive experience working with adults.
• Experience of leading change within a multi‑agency setting.

Qualifications

Essential

• First level registered health professional - Nursing, midwifery, physio, OT