Marketplace / Tiktok Manager- MAT Cover

Boux; Wimbledon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading lingerie brand is seeking a Marketplace Manager in Wimbledon to drive growth on TikTok Shop and eBay. This role requires an entrepreneurial mindset, with responsibilities including managing sales, creating trading event calendars, and collaborating with marketing. Ideal candidates will have experience in marketplace management and excellent interpersonal skills. The position offers a competitive salary along with 25 days of holiday, a fun working environment, and staff discounts across several brands.

Benefits

Competitive salary

25 days holiday and bank holidays

Fun working environment

Eligible for enhanced pension scheme

Staff discounts across associated brands

Qualifications

• Experience increasing sales on TikTok Shop or similar marketplace.
• Comfortable working hands-on in a fast-paced environment.
• Strong focus on driving sales and profit.

Responsibilities

• Manage TikTok Shop and eBay growth day-to-day.
• Create a calendar for key trading events.
• Collaborate with marketing to enhance affiliate performance.

Skills

Marketplace management

Sales and profit growth

Interpersonal skills

Financial acumen

Detail-oriented

Job description

Who are we?

Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores.

No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-G cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier.

The Role

We are seeking a maternity cover Marketplace Manager to join our team who will lead the growth of sales and profit on TikTok Shop and eBay. This position would be suited to a hard-working person who is entrepreneurial, has high attention to detail and who enjoys working in a fast paced, creative and collaborative environment.

What will your key responsibilities be?

• Manage the day to day growth of TikTok Shop and eBay
• Build a calendar of key trading events to support the sales plan for Marketplaces and maximise our sales opportunity
• Manage the budgets and forecasting sales targets for Marketplaces
• Report on sales, key metrics and promotions in daily, weekly and monthly trade meetings
• Manage the planning, set up and execution of weekly TikTok Shop Lives; including scheduling of presenter / producer shifts
• Work with Marketing team to source and drive affiliate creator performance for TikTok Shop
• Take full ownership driving an active day-to-day trade plan and promotions, reacting to performance signals, proposing new promotional solutions and fresh approaches to increase sales and profit
• Manage the execution of the trade plan working with colleagues in the marketing team and external partners
• Collaborate with Buying and Merchandising on range availability and to identify product opportunities
• Leading trade meetings to review performance as well as looking ahead, identifying commercial opportunities to drive growth
• Responsible for all product content on marketplaces and overseeing our agency partner who manage product content
• Working with our customer service teams, partners and our warehouse teams to ensure that we meet all marketplace platform KPIs such as delivery on time, speed of response
• Build strong relationships with TikTok Shop and external agency partners

What are we looking for from you?

• Ideally currently working with a brand helping them growing sales on TikTok Shop or in a similar marketplace management role
• Hands-on, comfortable with the 'doing' - you'll be happy getting stuck-in to any task to drive growth
• Highly commercial with a strong focus on driving sales and profit
• Results focused with strong business acumen and a desire to deliver work of the highest quality
• Financially savvy - a whizz with numbers and reports, great attention to detail
• Amazing interpersonal skills - you'll have the opportunity to influence the strategic direction of the business in what is a very exciting time
• A Self-starter, highly motivated, proactive and positive attitude. Forward thinker who can drive ideas forward
• Super-resilient and comfortable working in a fast-paced and changeable environment (you'll be able to keep your cool and thrive on a challenge)
• Ability to work simultaneously with multiple teams in different locations and different time zones
• A team player not afraid to get stuck in and help out to deliver results

Are there any benefits?

• Competitive salary
• 25 days holiday and bank holidays
• Fun working environment with regular social events
• Eligible to join the enhanced pension scheme after 12 months service
• Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre).