Marketplace Support Manager

Halecroft Recruitment; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading FMCG brand in Trafford, Manchester, is seeking a Marketplace Support Manager to oversee day-to-day operations across online marketplaces. This role requires strong experience with Amazon Vendor Central and a knack for optimizing product listings. The ideal candidate will have excellent analytical and communication skills, and the opportunity to significantly impact the e-commerce strategy. This position offers a salary up to £38,000.

Qualifications

• Previous experience with Amazon Vendor Central is essential.
• Experience managing other marketplaces such as OnBuy, Tesco, or The Range.
• Strong analytical mindset with experience using reporting tools.

Responsibilities

• Manage all aspects of marketplace trading, including listings and account health.
• Coordinate and execute the launch of new marketplace platforms.
• Develop and optimise product listings to drive visibility.
• Partner with agencies to oversee ad campaigns.

Skills

Experience with Amazon Vendor Central

Management of marketplaces like OnBuy or Tesco

Strong analytical skills

Excellent communication skills

Tools

Reporting tools for performance tracking

Job description

Job Title: Marketplace Support Manager
Salary: Up to £38,000
Location: Trafford, Manchester

We’re working with a leading FMCG brand that continues to experience exciting growth, and they’re now looking for a Marketplace Support Manager to join their expanding team.

This is a fantastic opportunity for someone eager to build their career in e-commerce and play a key role in driving marketplace performance. Working closely with the Amazon Marketplace Account Manager, you’ll take ownership of day-to-day operations across multiple online marketplaces while supporting the launch and optimisation of new channels.

Key Responsibilities

• Manage all aspects of marketplace trading, including listings, pricing, promotions, advertising, and account health.
• Coordinate and execute the launch of new marketplace platforms such as OnBuy, TikTok Shop, and Tesco.com.
• Develop and optimise product listings (titles, descriptions, keywords, A+ content, and imagery) to drive visibility and sales.
• Partner with external agencies to oversee Amazon Advertising and marketplace ad campaigns, ensuring strong ROI.
• Assist in building business cases and project plans for launching and growing new domestic and international marketplaces.

About You

• Previous experience with Amazon Vendor Central is essential.
• Experience managing other marketplaces such as OnBuy, Tesco, or The Range.
• Strong analytical mindset with experience using reporting tools to track and interpret performance.
• Excellent communication skills, both written and verbal, with strong attention to detail.

This is a great opportunity to join a forward-thinking business where your ideas and input will be valued. You’ll have the chance to make a tangible impact, develop your marketplace expertise, and be part of an ambitious, collaborative team.