Marketing Technology Manager

Ambition; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment firm is seeking a Principal Consultant for their Marketing, Business Development, and Communications division in Manchester. This pivotal role involves managing the Salesforce CRM platform and leading global teams to enhance client engagement through innovative practices. The ideal candidate will have proven CRM experience, strong communication skills, and be highly IT literate with advanced data management abilities. This position offers opportunities to drive transformation and strategic improvements.

Benefits

Referral scheme with rewards

Opportunity to lead innovative projects

Qualifications

• Proven experience with CRM platforms ideally Salesforce.
• Strong understanding of how CRM drives client engagement.
• Excellent communication and influencing skills.

Responsibilities

• Guide global teams on best practices and system enhancements.
• Drive platform optimisation leveraging AI and automation.
• Lead and mentor a data quality team.

Skills

CRM platforms

Commercial acumen

Communication skills

Data management

Salesforce Administration

Tools

Salesforce

Power BI

Job description

Principal Consultant - Senior Legal BD, Marketing & Communications Recruitment

Are you ready to take the lead in shaping the future of marketing technology for a global organisation? We're looking for a Marketing Technology Manager to join a high-performing international team and drive innovation across CRM and data-driven marketing.

This is a pivotal role within the global Marketing & Business Development operations team, where you'll manage and optimise the firm's Salesforce CRM platform, champion best practices, and lead initiatives that enhance client engagement and business development. You'll work closely with senior stakeholders to deliver strategic improvements, ensure data integrity, and embed cutting-edge tools such as AI and automation to streamline processes and unlock insights.

What You'll Do

• Act as the CRM subject matter expert, guiding global teams on best practice and system enhancements.
• Collaborate on CRM strategy and transformation projects, ensuring alignment with business objectives.
• Lead and mentor a data quality team, implementing robust governance and compliance processes.
• Drive platform optimisation, leveraging AI and automation to improve workflows and performance.
• Promote CRM adoption and engagement, delivering training and resources to global users.
• Continuously improve systems, data, and processes to support marketing excellence.

What You'll Bring

• Proven experience with CRM platforms (ideally Salesforce) in a professional services or B2B environment.
• Strong commercial acumen and understanding of how CRM drives growth and client engagement.
• Excellent communication and influencing skills, with the ability to lead change initiatives.
• Highly IT literate, with advanced data management and analytics skills (Power BI or similar).
• Salesforce Administrator Certification (ADM 201) is highly desirable.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend