Marketing Samples Team Manager

Altro; Norton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading flooring and wall cladding company in Norton is seeking a team supervisor for their Samples team. This role involves overseeing sample preparation, collaborating with various departments, and managing stock levels. The ideal candidate will have supervisory experience, excellent communication skills, and be proactive in problem-solving. Benefits include enhanced family-friendly policies and a defined contribution pension scheme.

Benefits

Enhanced family-friendly benefits

25 days holidays plus bank holidays

Employee Benefits Hub discounts

In-house training and external courses

Defined contribution pension scheme

Life Assurance cover

Paid volunteering day

Social Events and other benefits

Qualifications

• Experience in managing or supervising a team, ideally in manufacturing.
• Comfortable working with suppliers and coordinating deliveries.
• Good with systems and processes, especially stock control and planning.
• Experience with product launches or marketing materials is helpful.
• Experience of managing budgets is preferred.

Responsibilities

• Oversee the Samples team that prepares and sends out product samples.
• Work with other departments to support product launches and campaigns.
• Track stock and order materials from suppliers.
• Ensure sample materials match branding and look professional.

Skills

Supervisory experience

Communication skills

Proactive mindset

Attention to detail

Stock control

Education

GCSEs in English and Maths

Tools

Microsoft Office

JD Edwards (or similar systems)

Job description

Overview

At Altro, we have over 100 years of experience in high-quality flooring and wall cladding. We are a family-run business that cares about people, customers, and the spaces we help create. Our purpose is to make environments better for people’s wellbeing—physically and emotionally.

We are looking for someone with supervisory experience, ideally in a manufacturing or production environment, to manage our Samples team. This is a hands-on role focused on ensuring sample orders go out on time, maintaining stock levels, and providing day-to-day support to the team. The role is Monday to Friday, 8am-4pm and based on site at our Letchworth Garden City head office.

Responsibilities

• Overseeing the team that prepares and sends out product samples—ensuring everything is accurate, on time, and up to standard.
• Working with other departments like Marketing, Sales, Design, and Manufacturing to support product launches and campaigns.
• Keeping track of stock, ordering materials, and working with suppliers to ensure we have what we need.
• Ensuring sample materials match our brand and look professional.
• Spotting ways to improve how we work—saving time, cutting costs, or making processes easier for the team.
• Being the main contact for sample-related queries across our global teams.

Benefits

• Enhanced family-friendly benefits, including Maternity, Paternity and Shared Parental Leave.
• Holidays: entitlement starts at 25 days plus bank holidays (option to buy more).
• Employee Benefits Hub with exclusive discounts for UK employees.
• Learning and Development: in-house training and access to external courses.
• Pension: defined contribution scheme with company matching contributions (up to 6% depending on length of service).
• Life Assurance: cover up to four times annual salary from day one.
• Occupational Health: Sick Pay and onsite Occupational Health Service.
• Employee Assistance Programme: 24-hour confidential helpline.
• Volunteering: one paid day per year to volunteer for a healthcare-related charity.
• Social Events, Retirement Planning, Eye Care, Long Service, Parking, Hybrid Working, Car Allowance, Private Medical Scheme, and other benefits depending on the role.

Requirements

• Someone who has managed or supervised a team before—ideally in manufacturing or operations.
• Comfortable working with suppliers and coordinating deliveries.
• Good with systems and processes—especially stock control and planning.
• Experience with product launches or marketing materials would be helpful.
• Experience of managing budgets.
• Confident using Microsoft Office and ideally JD Edwards (or similar systems).
• GCSEs (or equivalent) in English and Maths.
• A practical, organised approach and a good eye for detail.
• Strong communication skills and a team-first attitude.
• A proactive mindset—someone who spots problems and gets stuck in to fix them.